Reseñas (231)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de enero de 2025

App works really well and the chat support has been excellent!

Apex2100
Francia
1 día usando la aplicación
Helium respondió 27 de enero de 2025

Thank you for this review! We really appreciate you taking the time to pause your world class skiing training to give us a great review ⛷️ We hope that the snow is plentiful ...

8 de julio de 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
Estados Unidos
Más de 2 años usando la aplicación
Helium respondió 9 de julio de 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to ...

1 de noviembre de 2024

Amazing customer service!

SOJA&CO. ™
Canadá
Más de 2 años usando la aplicación
Helium respondió 4 de noviembre de 2024

Thank you so much for taking the time to leave this review. We strive to be "amazing" in everything we do, so it's great to hear that our customer success team was able to ...

8 de mayo de 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
México
Más de 2 años usando la aplicación
Helium respondió 9 de mayo de 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a ...

1 de mayo de 2024

Built out very well, giving lots of needed functions. Great support team, very knowledgable. Very customizble, and easy to view data either from their app or directly in Shopify.

surf.soccerpost
Estados Unidos
Alrededor de 1 año usando la aplicación
Helium respondió 3 de mayo de 2024

Thank you so much for taking the time to leave this review! We're so glad that our support team was able to provide you with the information and help you needed. Thank you ...

14 de agosto de 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle- ...

Little Windows Brilliant Resin and Supplies
Estados Unidos
Casi 8 años usando la aplicación
Helium respondió 21 de agosto de 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

Fecha de modificación: 31 de mayo de 2023

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!

Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

Csep Path
Canadá
Casi 5 años usando la aplicación
Fecha de modificación: 4 de mayo de 2023

Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!

Hemp Element
Canadá
Casi 5 años usando la aplicación
Helium respondió 4 de mayo de 2023

Thanks for being a loyal customer for 5 years and counting! 😄

9 de junio de 2022

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

All Pima Apparel
Estados Unidos
Más de 4 años usando la aplicación
Helium respondió 9 de junio de 2022

Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄

Quick tip: You may want to consider adding a separate form for retail customers ...

14 de octubre de 2022

I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo

Birth Supplies Canada
Canadá
Más de 4 años usando la aplicación
Helium respondió 14 de octubre de 2022

Awesome! 🎉

Thanks so much for taking time to submit a review 😊