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Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.
If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!
Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.
No support for other languages but English
The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.
Great and speedy service!
We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼
Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive.
Every Shopify site needs this app.
Awesome, simple and easy to install.
Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!
Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store
Great App!
Does just what I need it to do-Cool Thanks
www.Mysexywaist.com
Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!