Reseñas (369)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de mayo de 2023

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Warehouseboss
Estados Unidos
Alrededor de 22 horas usando la aplicación
Helium respondió 24 de mayo de 2023

You're quite welcome! 😄

7 de agosto de 2019

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

STYLMY
China
26 días usando la aplicación
Helium respondió 9 de agosto de 2019

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!

Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.

16 de febrero de 2016

Easy to install! Work right away. Very nice app
Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great

Csca Ryerson
Canadá
Alrededor de 18 horas usando la aplicación
21 de febrero de 2016

No support for other languages but English

Reduceri Ro
Rumanía
22 días usando la aplicación
28 de agosto de 2018

The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.

Inerd4u
Estados Unidos
19 días usando la aplicación
16 de febrero de 2023

This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.

SurfaceScience
Canadá
Alrededor de 4 horas usando la aplicación
Helium respondió 17 de febrero de 2023

We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊
Thanks for the fantastic review!

12 de diciembre de 2017

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form)

Thanks for providing an amazing product and superb customer service to go along with it!

Byron2014
Estados Unidos
Alrededor de 4 horas usando la aplicación
17 de abril de 2023

We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.

Goldscheider of Vienna
Estados Unidos
Alrededor de 3 horas usando la aplicación
Helium respondió 17 de abril de 2023

Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍

31 de mayo de 2019

The application is intuitive, well designed and support is great and relevant.
These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.

Pastaldente
Luxemburgo
Alrededor de 3 horas usando la aplicación
17 de febrero de 2023

Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.

SoccerPost Sandbox
Estados Unidos
Alrededor de 1 hora usando la aplicación
Helium respondió 21 de febrero de 2023

Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄