Reseñas (370)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 1 de abril de 2019

We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!

Evolve Skateboards Australia
Australia
Alrededor de 4 años usando la aplicación
3 de febrero de 2020

The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!

QC Professional
Estados Unidos
Alrededor de 4 años usando la aplicación
Helium respondió 21 de febrero de 2020

We aim to please! Thanks for your feedback, we appreciate your business :)

24 de marzo de 2020

I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.

Transformations Lash Artistry
Estados Unidos
Casi 4 años usando la aplicación
Helium respondió 13 de abril de 2020

Glad you were able to make good use of our auto tag feature! Thanks for the amazing feedback. :)

16 de mayo de 2023

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Allpress Espresso New Zealand
Nueva Zelanda
Más de 3 años usando la aplicación
Helium respondió 16 de mayo de 2023

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕

13 de abril de 2020

This app is very useful in gathering important information from our customers. Very helpful support!

Reef Stack
Estados Unidos
Más de 3 años usando la aplicación
Helium respondió 13 de abril de 2020

Thanks for the review! We're glad our support team was able to help you out. :)

24 de agosto de 2021

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Nostalgic Groove
Estados Unidos
Alrededor de 3 años usando la aplicación
Helium respondió 24 de agosto de 2021

Thanks for the feedback! We're so glad to have you on board 😎

18 de agosto de 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
China
Alrededor de 3 años usando la aplicación
Helium respondió 19 de agosto de 2021

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎

7 de diciembre de 2020

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

foodpackgreen
Italia
Alrededor de 3 años usando la aplicación
Helium respondió 7 de diciembre de 2020

Excellent! Thank you so much for sharing. 😄

20 de diciembre de 2019

We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!

HALM Straws
Alemania
Alrededor de 3 años usando la aplicación
Helium respondió 23 de diciembre de 2019

Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)

24 de octubre de 2019

I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ

My Designer Handbag
Nueva Zelanda
Casi 3 años usando la aplicación
Helium respondió 1 de noviembre de 2019

Thanks so much for the review! It's been a pleasure working with you :)