Reseñas (370)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de octubre de 2018

they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...

Show Stoppers Beauty
Estados Unidos
Más de 3 años usando la aplicación
13 de abril de 2020

This app is very useful in gathering important information from our customers. Very helpful support!

Reef Stack
Estados Unidos
Más de 3 años usando la aplicación
Helium respondió 13 de abril de 2020

Thanks for the review! We're glad our support team was able to help you out. :)

23 de octubre de 2017

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Netpharmacy
Nueva Zelanda
Más de 3 años usando la aplicación
27 de octubre de 2016

I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!

Schandra
Estados Unidos
Más de 3 años usando la aplicación
24 de agosto de 2021

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Nostalgic Groove
Estados Unidos
Alrededor de 3 años usando la aplicación
Helium respondió 24 de agosto de 2021

Thanks for the feedback! We're so glad to have you on board 😎

18 de agosto de 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
China
Alrededor de 3 años usando la aplicación
Helium respondió 19 de agosto de 2021

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎

7 de diciembre de 2020

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

foodpackgreen
Italia
Alrededor de 3 años usando la aplicación
Helium respondió 7 de diciembre de 2020

Excellent! Thank you so much for sharing. 😄

19 de enero de 2024

We have used Custom Fields now for several years as part of our reseller signup and approval process. From day one, the app has worked flawlessly and done exactly what we have needed it to do. Customer support has always been fantastic as well; they are responsive, friendly, and truly go out of the way to help wherever they can. We are a big fan!

FiGPiN Pro
Estados Unidos
Casi 3 años usando la aplicación
Helium respondió 23 de enero de 2024

Thank you so much for this review! Hearing from a long-term customer encourages us to keep making Customer Fields even better 💪🏼 Thanks again for taking the time to share your experience - we truly appreciate being a part of your Shopify journey.
Hope you're enjoying the PNW winter as much as we do ☔️

20 de febrero de 2024

We have been using Helium CF for quite sometime to manage our register/account section with great success.

However, where this company really shines is it's customer service. Clear concise communication, with generous help and lightning fast turn around times. Truly above and beyond compared to most other "support" experiences I have had.

These are your guys. Period.

Sphero
Estados Unidos
Más de 2 años usando la aplicación
Helium respondió 22 de febrero de 2024

Thank you so much for taking the time to leave this review and for for trusting us with your registration for so long 😊
It's not easy to keep support in house and based in the US, but we believe it's the best way. Thank you for this feedback. We're always here when you need us 💪🏼

20 de diciembre de 2019

We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!

HALM Straws
Alemania
Alrededor de 3 años usando la aplicación
Helium respondió 23 de diciembre de 2019

Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)