Reseñas (369)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de septiembre de 2024

The best app for creating custom sign up forms. Support is top tier. If you need the best and don't mind paying a little more than alternatives, Helium is the way to go!

Hairdressing Supplies
Reino Unido
Alrededor de 1 año usando la aplicación
Helium respondió 1 de octubre de 2024

Oh my goodness 🤩 Thank you for this amazing review and for highlighting (get it 😉) our amazing customer support team!
We appreciate trusting us with your store, and look forward to continuing with you on your Shopify adventure.

22 de octubre de 2024

Works just as stated and very responsive/supportive customer support team. Hard to find apps that respond so quickly like they do!

GOLF Partner KOREA
Corea del Sur
7 meses usando la aplicación
Helium respondió 24 de octubre de 2024

We are happy to hear that our customer success team was able to assist you (it is our joy to field questions and try to find a solution for you, even if that solution isn't our app 😊).

Thank you for taking the time to leave this review, and we hope that Customer Fields continues to be a hole in one solution for your store ⛳️
화이팅!

8 de octubre de 2024

Enabled our customers to create a B2B company without us having to get involved in the process, vital to the smooth running of our site. Amazing bit of kit so far.

WBC
Reino Unido
19 días usando la aplicación
Helium respondió 9 de octubre de 2024

Amazing review! Thank you for trusting us with creating a more seamless B2B company creation on your site. Also, "Amazing bit of kit," should be our new tagline 💪🏼
Again, thank you for taking the time to leave this review and we're proud to be with you on your Shopify journey 😊

14 de noviembre de 2024

I downloaded this app, but after reaching out to customer support, I learned something surprising—their app could do what I needed, but it would be easier and free with the Shopify Flows app! I couldn’t believe it. Instead of just taking my business, the support team genuinely cared and recommended a different, cost-free solution. Incredible customer service and HONEST company! They’ll be my first choice when I need a solution for customer fields. They’ve earned my business!

Becki Owens Living
Estados Unidos
1 día usando la aplicación
Helium respondió 19 de noviembre de 2024

Wow, this is such a great review 🤩 Thank you for taking the time to write this.
We genuinely want every merchant to find the best solution for their store, and we're glad to have helped steer you in a better direction.
Also, we're changing our tagline to "Helium, the honest company." 😊
You know where to find us if you need anything else.

11 de septiembre de 2024

I was really impressed with the customer service from Helium. They were responsive, helpful, and went above and beyond to ensure I was taken care of. It's clear that they truly value their customers and are dedicated to providing a great experience. Highly recommend!

Modaselle
Canadá
6 meses usando la aplicación
Helium respondió 12 de septiembre de 2024

Thank you for this review 😍 We appreciate you reaching out to our support team and for being so understanding. We genuinely value each of our customers and thank you for trusting us with your customer registration while you used our app.
We're here when you need us, and all the best 😊

1 de noviembre de 2024

Amazing customer service!

SOJA&CO. ™
Canadá
Más de 2 años usando la aplicación
Helium respondió 4 de noviembre de 2024

Thank you so much for taking the time to leave this review. We strive to be "amazing" in everything we do, so it's great to hear that our customer success team was able to nail that for you 💪🏼
Hoping that Customer Fields continues to be a "wick-tory" for your store 😊

25 de julio de 2024

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
Italia
Alrededor de 1 año usando la aplicación
Helium respondió 26 de julio de 2024

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that our customer success team deserves a round of applause! Thank you for taking the time to leave this review and ciao! 🇮🇹

8 de julio de 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
Estados Unidos
Más de 2 años usando la aplicación
Helium respondió 9 de julio de 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to help you. Keep growing 🍄‍🟫

23 de julio de 2024

Helium Customer Fields has been a great tool for creating customer input forms for our B2B e-comm business and the customer support team has been absolutely fantastic at helping us solve challenges related to some related shortcomings of Shopify Plus.

FPS Apparel
Estados Unidos
5 meses usando la aplicación
Helium respondió 25 de julio de 2024

It's great to hear that you were able to leverage custom input fields on your B2B registration! That's a huge reason why we created Customer Fields 😊 We're also glad that our customer success team was able to help solve your challenges.
You know where we are if you ever need any further assistance 😎

11 de julio de 2024

Recently, we integrated Helium Customer Fields, which significantly improved our application processes by automating them, thus boosting efficiency and reducing errors. Their support team excelled when we needed a custom solution, responding promptly with an effective fix. Helium Customer Fields is highly recommended for its reliability and outstanding customer service.

Dr Anna Cabeca's Wholesale
Estados Unidos
23 días usando la aplicación
Helium respondió 15 de julio de 2024

Amazing! 🤩 Thank you for taking the time to leave this thorough review. We take pride in our reliability and are customer success team is constantly striving to provide our merchants with the solutions they need. It's so great to hear that you're able to leverage Customer Fields to save time and reduce errors 💪🏼 Again, thank you for trusting us on your Shopify adventure 😊