Avis (369)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 juin 2019

I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)

BLOM MARKET
Espagne
7 mois d’utilisation de l’application
16 mai 2016

Super easy, of course should have been an option in shopify store itself but good alternative!

The Fvblane
Pays-Bas
7 mois d’utilisation de l’application
16 février 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Cheekitribe
Afrique du Sud
7 mois d’utilisation de l’application
16 novembre 2023

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
Allemagne
7 mois d’utilisation de l’application
Helium a répondu 17 novembre 2023

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

4 avril 2018

WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.

Pop Art Paws
États-Unis
6 mois d’utilisation de l’application
28 décembre 2018

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

The Backroads Reading Room
États-Unis
6 mois d’utilisation de l’application
31 août 2015

Awesome App.. Very simple install.. If I may suggest

I would place the " Edit Your Account " just after the "

{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})

"

at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.

Love the app..

Uspressure
États-Unis
6 mois d’utilisation de l’application
22 décembre 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Malaisie
6 mois d’utilisation de l’application
31 août 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
États-Unis
6 mois d’utilisation de l’application
Helium a répondu 1 septembre 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

8 février 2018

Awesome! Easy integration and great customer service.

Kinder Bilingue
États-Unis
6 mois d’utilisation de l’application