Avis (369)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 décembre 2016

Awesome ! I would have given more than 5 stars if i can, great app that let me offer loyalty and discount for my customers via their birthday, with customer fields my customers can fill their birth date, magnificent Support ! A special cheers for "Chelsea Mealey from Helium Support"

Vantoutbrothers
Maroc
4 mois d’utilisation de l’application
19 avril 2016

Seems pretty useful and working fairly easy. I give it four stars because the styling out of the box is horrible - 1980's buttons and inputs and looks nothing like the screenshots. You are able to add your css and override most of the default styles. Could be easier if they would have add id's or classes to all elements like the reset password button has nothing so I had to use

.customr-edit .cta-button, input[type="submit"]

However, it won't work for the message bar so you can't fully make it part of your theme.

For the other review who didn't like the url /tools/customr you can change that at least today. I agree I don't like that either. From the apps view in shopify click the three dots on this app and choose the option to change the url you can make it /tools/account for instance.

Rose Rey
États-Unis
Presque 8 ans d’utilisation de l’application
19 avril 2021

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

BIOSANNA
Royaume-Uni
3 mois d’utilisation de l’application
Helium a répondu 19 avril 2021

Thank you! Glad to hear you were able to sync up with Omnisend. 🎉

28 janvier 2018

GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)

La Duett
Allemagne
3 mois d’utilisation de l’application
20 août 2015

Just as it says on the tin... works perfectly!

Mistergoat
Japon
3 mois d’utilisation de l’application
7 janvier 2020

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Investable Oceans
États-Unis
3 mois d’utilisation de l’application
Helium a répondu 23 janvier 2020

Thank you for the great review!

3 mai 2023

Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.

PartnerBuyingProgram
États-Unis
3 mois d’utilisation de l’application
Helium a répondu 4 mai 2023

Thank you for your review!

23 septembre 2022

Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.

GiveNKind
États-Unis
3 mois d’utilisation de l’application
Helium a répondu 27 septembre 2022

Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌

11 janvier 2021

Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.

Télépharma
Canada
3 mois d’utilisation de l’application
Helium a répondu 11 janvier 2021

Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :)

This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉

(Not written by Katelyn, we promise 😊)

27 octobre 2019

This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

SexySet
Pologne
3 mois d’utilisation de l’application
Helium a répondu 1 novembre 2019

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review