Avis (357)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 décembre 2016

Awesome ! I would have given more than 5 stars if i can, great app that let me offer loyalty and discount for my customers via their birthday, with customer fields my customers can fill their birth date, magnificent Support ! A special cheers for "Chelsea Mealey from Helium Support"

Vantoutbrothers
Maroc
4 mois d’utilisation de l’application
8 juin 2023

So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.

rusticstrengthwholesale
États-Unis
3 jours d’utilisation de l’application
Helium a répondu 20 juin 2023

Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️

28 janvier 2018

GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)

La Duett
Allemagne
3 mois d’utilisation de l’application
20 août 2015

Just as it says on the tin... works perfectly!

Mistergoat
Japon
3 mois d’utilisation de l’application
1 juin 2018

I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.

Starving Jewelers
États-Unis
3 mois d’utilisation de l’application
Modifié le 30 mai 2018

I am very happy with the professional service.

Shenevelle
Australie
3 mois d’utilisation de l’application
8 avril 2016

It works exactly as presented. Thank you Customr team for the great work.

Boxys
Canada
3 mois d’utilisation de l’application
Modifié le 27 mars 2023

The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations.
In my previous review I complained that the PRO subscription only had 2 forms and it seemed to me an excessive price, but it is fair to modify my review, when the company listens to its users and makes improvements adapting to the needs of its public.
Not all companies follow this policy and I congratulate the HELIUM team for expanding the number of forms. Thank you!

OMBRA SHOP
Espagne
2 mois d’utilisation de l’application
Helium a répondu 17 janvier 2023

UPDATE: We've increased the form limit on the Pro plan to include up to 5 forms! We hope this helps you get more value out of the app. Cheers!

--
I truly appreciate your candid feedback!

We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features.

Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪

11 janvier 2017

This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!

Dashleigh
États-Unis
3 mois d’utilisation de l’application
Modifié le 12 mars 2019

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

Coquetry Clothing
États-Unis
3 mois d’utilisation de l’application