Avis (374)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 12 mars 2019

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

Coquetry Clothing
États-Unis
3 mois d’utilisation de l’application
20 octobre 2017

Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.

Valiant Fireside
Royaume-Uni
2 jours d’utilisation de l’application
2 novembre 2023

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
Allemagne
1 jour d’utilisation de l’application
Helium a répondu 3 novembre 2023

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

6 septembre 2023

Fits 100% my needs and in terms of Form-Builders it is one of the most complete.

smarter-kiddies.de
Allemagne
Environ 22 heures d’utilisation de l’application
Helium a répondu 7 septembre 2023

Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼

24 mai 2023

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Warehouseboss
États-Unis
Environ 22 heures d’utilisation de l’application
Helium a répondu 24 mai 2023

You're quite welcome! 😄

7 août 2019

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

STYLMY
Chine
26 jours d’utilisation de l’application
Helium a répondu 9 août 2019

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!

Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.

16 février 2016

Easy to install! Work right away. Very nice app
Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great

Csca Ryerson
Canada
Environ 18 heures d’utilisation de l’application
21 février 2016

No support for other languages but English

Reduceri Ro
Roumanie
22 jours d’utilisation de l’application
28 août 2018

The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.

Inerd4u
États-Unis
19 jours d’utilisation de l’application
7 décembre 2023

Great and speedy service!

Pearlygirls
États-Unis
Environ 12 heures d’utilisation de l’application
Helium a répondu 11 décembre 2023

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼