レビュー (370)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年3月8日

Helium has some of the best customer service I have ever experienced for Shopify apps. They are responsive via chat and email and actually read your message to provide relevent and specific guidance, often solving the problem. This is so refreshing! Definitely recommend!

Mustang Motorcycle Seats
アメリカ合衆国
アプリの使用期間:7ヶ月
Heliumが返信しました 2024年3月12日

"Refreshing" customer service 💪🏼 love that! Thank you for taking the time to leave this review and we hope you're ready for riding weather 🏍️

2024年1月31日

Great app, really gives you the chance to walk your customers through different flow and store a great range of info as custom metafields. And great integrability with other apps. aAlso great customer service!! I personally was helped by Brett and he truly helped us through the process.

Adora
スペイン
アプリの使用期間:4ヶ月
Heliumが返信しました 2024年2月1日

Thank you so much for leaving this amazing review! It's wonderful to hear that our obsession with metafields is a serious value add for you and your store💪🏼 It's also great to hear that Brett was to guide you on your way!
Continue to let us know how we can improve Customer Fields and don't hesitate to reach out if you have any more questions or concerns 🙂

2023年12月27日

Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.

Sutra Vape
アメリカ合衆国
アプリの使用期間:1年以上
Heliumが返信しました 2023年12月29日

Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.

You know where to find us 😎

2024年1月24日

Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.

Thanks, I have no complaints!

United F.C
カナダ
アプリの使用期間:3ヶ月
Heliumが返信しました 2024年1月25日

It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️

2024年3月13日

Helium is a powerful and easy-to-use app. The integration with Shopify Flow is amazing and gives the app a whole new level. Support is helpful and helped me with a tricky flow that I was setting up.

Puhdistamo - Yrityksille
フィンランド
アプリの使用期間:6ヶ月
Heliumが返信しました 2024年3月14日

Thank you for taking the time to leave this review 🇫🇮 We're very happy to hear that our support team was able to guide you to a solution using Shopify Flow.
Please reach out to us with any further concerns or suggestions 😎

2024年3月20日

Works very well for us and their customer service has been stellar.

Industry West
アメリカ合衆国
アプリの使用期間:2年弱
Heliumが返信しました 2024年3月21日

Thank you for taking the time to write this review 😎 We're happy to hear that our support team has been so extempore.
Don't hesitate to reach out to us if you have any questions, comments or feature suggestions. Your feedback is invaluable 😊

2024年4月17日

Easy to set up, quick support, and is PERFECT for what we needed to accomplish. Thanks!

Pravada Beauty Labs
アメリカ合衆国
アプリの使用期間:15日
Heliumが返信しました 2024年4月19日

🤩 Thank you so much for this kind review. It's always a joy to hear that Customer Fields is providing the perfect solution for a unique need. Thank you for letting us be a part of your Shopify journey 🎒

2024年1月29日

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
オーストラリア
アプリの使用期間:1年以上
Heliumが返信しました 2024年2月1日

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

2024年3月25日

Installed, integrated & customized in less than a day, including the time it took to work with their great support team. Thanks, guys! A+

Red Apple® Fireworks
アメリカ合衆国
アプリの使用期間:約18時間
Heliumが返信しました 2024年3月27日

Amazing that we were able to help you get your custom registration form up and running so quickly!
Thank you for taking the time to leave this review, and happy EARLY 4th of July 😉🧨

2024年1月10日

We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!

STIIIZY Smokeshop Wholesale
アメリカ合衆国
アプリの使用期間:約2時間
Heliumが返信しました 2024年1月12日

Thank you so much for taking the time to leave comprehensive review 😊 Brett is dedicated to "going the extra mile" and it's good to hear that he was able to assist you so well! Thank you so much for trusting us on your new store, and we're excited to continue with you on your Shopify journey 🎒