Helium Customer Fields , 리뷰 353개

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 8월 14일

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
미국
앱 사용 기간 거의 8년
답글 Helium개 2023년 8월 21일

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

2023년 9월 19일

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
미국
앱 사용 기간 2년 초과
답글 Helium개 2023년 9월 20일

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

2023년 10월 27일

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
오스트레일리아
앱 사용 기간 4개월
답글 Helium개 2023년 10월 30일

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

2023년 9월 1일

Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!

Knemex
영국
앱 사용 기간 9개월
답글 Helium개 2023년 9월 5일

Triggers, rules, and complex forms are all things we're obsessed with 🙂

Thank you for taking the time to leave this review! We're here when you need us.

2023년 11월 16일

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
독일
앱 사용 기간 7개월
답글 Helium개 2023년 11월 17일

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

2023년 5월 16일

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Allpress Espresso New Zealand
뉴질랜드
앱 사용 기간 3년 초과
답글 Helium개 2023년 5월 16일

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕

2023년 8월 31일

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
미국
앱 사용 기간 6개월
답글 Helium개 2023년 9월 1일

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

2023년 11월 2일

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
독일
앱 사용 기간 1일
답글 Helium개 2023년 11월 3일

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

2023년 7월 13일

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Tracy Glover Studio
미국
앱 사용 기간 5개월
답글 Helium개 2023년 7월 18일

Excellent feedback! Thanks for using Customer Fields! 🤩

2023년 10월 27일

Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!

CNP Viral Vector Core
캐나다
앱 사용 기간 10일
답글 Helium개 2023년 10월 30일

Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼‍♂️ Thank you for this feedback!