Recensies (366)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
30 september 2024

The best app for creating custom sign up forms. Support is top tier. If you need the best and don't mind paying a little more than alternatives, Helium is the way to go!

Hairdressing Supplies
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Helium heeft geantwoord 1 oktober 2024

Oh my goodness 🤩 Thank you for this amazing review and for highlighting (get it 😉) our amazing customer support team!
We appreciate trusting us with your store, and look forward to continuing with you on your Shopify adventure.

11 september 2024

I was really impressed with the customer service from Helium. They were responsive, helpful, and went above and beyond to ensure I was taken care of. It's clear that they truly value their customers and are dedicated to providing a great experience. Highly recommend!

Modaselle
Canada
6 maanden gebruiken de app
Helium heeft geantwoord 12 september 2024

Thank you for this review 😍 We appreciate you reaching out to our support team and for being so understanding. We genuinely value each of our customers and thank you for trusting us with your customer registration while you used our app.
We're here when you need us, and all the best 😊

25 juli 2024

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
Italië
Ongeveer een jaar gebruiken de app
Helium heeft geantwoord 26 juli 2024

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that our customer success team deserves a round of applause! Thank you for taking the time to leave this review and ciao! 🇮🇹

8 oktober 2024

Enabled our customers to create a B2B company without us having to get involved in the process, vital to the smooth running of our site. Amazing bit of kit so far.

WBC
Verenigd Koninkrijk
19 dagen gebruiken de app
Helium heeft geantwoord 9 oktober 2024

Amazing review! Thank you for trusting us with creating a more seamless B2B company creation on your site. Also, "Amazing bit of kit," should be our new tagline 💪🏼
Again, thank you for taking the time to leave this review and we're proud to be with you on your Shopify journey 😊

8 juli 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Helium heeft geantwoord 9 juli 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to help you. Keep growing 🍄‍🟫

23 juli 2024

Helium Customer Fields has been a great tool for creating customer input forms for our B2B e-comm business and the customer support team has been absolutely fantastic at helping us solve challenges related to some related shortcomings of Shopify Plus.

FPS Apparel
Verenigde Staten
5 maanden gebruiken de app
Helium heeft geantwoord 25 juli 2024

It's great to hear that you were able to leverage custom input fields on your B2B registration! That's a huge reason why we created Customer Fields 😊 We're also glad that our customer success team was able to help solve your challenges.
You know where we are if you ever need any further assistance 😎

11 juli 2024

Recently, we integrated Helium Customer Fields, which significantly improved our application processes by automating them, thus boosting efficiency and reducing errors. Their support team excelled when we needed a custom solution, responding promptly with an effective fix. Helium Customer Fields is highly recommended for its reliability and outstanding customer service.

Dr Anna Cabeca's Wholesale
Verenigde Staten
23 dagen gebruiken de app
Helium heeft geantwoord 15 juli 2024

Amazing! 🤩 Thank you for taking the time to leave this thorough review. We take pride in our reliability and are customer success team is constantly striving to provide our merchants with the solutions they need. It's so great to hear that you're able to leverage Customer Fields to save time and reduce errors 💪🏼 Again, thank you for trusting us on your Shopify adventure 😊

22 juli 2024

Best App, highly recommended! Outstanding support solved all our problem! And very knowledgeable!

AKIV
Hongkong SAR van China
Ongeveer 2 maanden gebruiken de app
Helium heeft geantwoord 25 juli 2024

"Outstanding support" 🤩 Thank you for the kind review and for taking the time to leave it.
We hope to continue to support you on your Shopify adventure 🎒

8 mei 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
Mexico
Meer dan 2 jaar gebruiken de app
Helium heeft geantwoord 9 mei 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a great job, and thank you for letting us be a part of your Shopify journey 🎒

10 mei 2024

Thoroughly impressed with this app. I have been evaluating different apps for a custom registration workflow for my wholesale business and this app happened to be the last app to evaluate and blew all others away for fun'c around custom forms, integration to shopify, abiliy to manage customer data, import, export, existing customer activation workflow etc etc. This app does not include volume pricing, discount and other wholesale specific features but it's BEST one around this customer management piece than anything i've seen. Highly, highly recommend this app.

K&K Cap and Hat
Canada
23 dagen gebruiken de app
Helium heeft geantwoord 13 mei 2024

Wow, thank you for this kind and wonderfully thorough review 😊 We're just glad that you persevered and found us!
Also, thank you for voicing some features you'd like to see us implement. We're constantly improving Customer Fields and feedback like this informs where we spend developer hours.
We're here for you when you need us, and welcome aboard 😎