Recenzje (369)

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4,9
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  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
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18 sierpień 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
Chiny
Około 3 lata korzystania z aplikacji
Helium odpowiedział(a) 19 sierpień 2021

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎

19 wrzesień 2023

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Helium odpowiedział(a) 20 wrzesień 2023

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

7 luty 2022

The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!

matt-714
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
Helium odpowiedział(a) 7 luty 2022

Brilliant! Thanks for sharing your experience with form rules and our support team. 😄

31 sierpień 2023

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
Japonia
Ponad 2 lata korzystania z aplikacji
Helium odpowiedział(a) 2 wrzesień 2023

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

10 kwiecień 2023

I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed.

The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches.

But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled.

Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!

Esthemax Australia
Australia
Ponad 2 lata korzystania z aplikacji
Helium odpowiedział(a) 11 kwiecień 2023

Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊

3 listopad 2023

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Helium odpowiedział(a) 6 listopad 2023

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.

20 czerwiec 2023

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Helium odpowiedział(a) 20 czerwiec 2023

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

27 październik 2022

We use this app to help our customers register or edit their account using a form we have created in Customer Fields. Our customers are able to opt out of paying VAT if they are eligible and can start purchasing immediately without having to contact us to change their account and refund the VAT retrospectively. We had a small problem with how to add the 'Edit Account' link to the account page and after reaching out for help it was done for us, what more can you ask for. Excellent app and great support. Thanks for your rapid response & help.

Valentine Wigs
Wielka Brytania
Około 2 lata korzystania z aplikacji
Helium odpowiedział(a) 27 październik 2022

Amazing feedback! 🎉
Thanks for drawing attention to how Customer Fields helps you register and fulfill orders for B2B customers who are VAT-exempt/Tax-exempt. Cheers!

9 marzec 2022

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

Harringtons Pet Food
Wielka Brytania
Około 2 lata korzystania z aplikacji
Helium odpowiedział(a) 10 marzec 2022

"Highly polished" has our dev team glowing 😇
Thanks for making our day!

21 czerwiec 2022

These guys are really top notch I use them for both of my sites: http://yogamandiram.com and http://pranayama.com

Yoga Mandiram™
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Helium odpowiedział(a) 21 czerwiec 2022

Thank you! 🙏

The "request a session" form is a great use of the app's account approval option. 👏