Avaliações (374)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
4 de novembro de 2020

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Virtualslay
Espanha
Aproximadamente 1 ano usando o app
Helium deixou uma resposta 5 de novembro de 2020

Aww, thanks for the kudos! We're happy if you're happy 😊

6 de outubro de 2021

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

TCK Corals Wholesale
Estados Unidos
Aproximadamente 1 ano usando o app
Helium deixou uma resposta 8 de outubro de 2021

Thank you for the feedback! "Perfect feature sets" made our dev team blush 😊❤️

26 de julho de 2015

Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!

The Well Appointed Gentleman
Estados Unidos
Aproximadamente 1 ano usando o app
13 de maio de 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japão
Aproximadamente 1 ano usando o app
Helium deixou uma resposta 15 de maio de 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

3 de abril de 2020

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Veto Nails
Alemanha
Aproximadamente 1 ano usando o app
Helium deixou uma resposta 13 de abril de 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Data de edição: 9 de fevereiro de 2018

This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.

Festejar Com Amor
Brasil
12 meses usando o app
1 de junho de 2018

Easy to work with. Needed an adjustment, which was fulfilled.

Kidspreferred
Estados Unidos
12 meses usando o app
21 de março de 2023

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

fourgrabs
Estados Unidos
11 meses usando o app
Helium deixou uma resposta 21 de março de 2023

You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄

9 de maio de 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

nakunako.com
Finlândia
11 meses usando o app
Helium deixou uma resposta 9 de maio de 2022

Kiitos kauniista sanoistasi 😍

28 de abril de 2023

C'est top et avec support très réactif !

Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.

Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.

Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.

N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

FranceMains
França
11 meses usando o app
Helium deixou uma resposta 1 de maio de 2023

Merci beaucoup 😄