Avaliações (231)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
24 de janeiro de 2025

App works really well and the chat support has been excellent!

Apex2100
França
1 dia usando o app
Helium deixou uma resposta 27 de janeiro de 2025

Thank you for this review! We really appreciate you taking the time to pause your world class skiing training to give us a great review ⛷️ We hope that the snow is plentiful for you all, and we're here when you need us 💪🏼

8 de julho de 2024

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
Estados Unidos
Mais de 2 anos usando o app
Helium deixou uma resposta 9 de julho de 2024

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to help you. Keep growing 🍄‍🟫

1 de novembro de 2024

Amazing customer service!

SOJA&CO. ™
Canadá
Mais de 2 anos usando o app
Helium deixou uma resposta 4 de novembro de 2024

Thank you so much for taking the time to leave this review. We strive to be "amazing" in everything we do, so it's great to hear that our customer success team was able to nail that for you 💪🏼
Hoping that Customer Fields continues to be a "wick-tory" for your store 😊

8 de maio de 2024

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
México
Mais de 2 anos usando o app
Helium deixou uma resposta 9 de maio de 2024

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a great job, and thank you for letting us be a part of your Shopify journey 🎒

1 de maio de 2024

Built out very well, giving lots of needed functions. Great support team, very knowledgable. Very customizble, and easy to view data either from their app or directly in Shopify.

surf.soccerpost
Estados Unidos
Aproximadamente 1 ano usando o app
Helium deixou uma resposta 3 de maio de 2024

Thank you so much for taking the time to leave this review! We're so glad that our support team was able to provide you with the information and help you needed. Thank you again for letting us be a part of your Shopify journey 🙂

14 de agosto de 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
Estados Unidos
Quase 8 anos usando o app
Helium deixou uma resposta 21 de agosto de 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

Data de edição: 31 de maio de 2023

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!

Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

Csep Path
Canadá
Quase 5 anos usando o app
Data de edição: 4 de maio de 2023

Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!

Hemp Element
Canadá
Quase 5 anos usando o app
Helium deixou uma resposta 4 de maio de 2023

Thanks for being a loyal customer for 5 years and counting! 😄

9 de junho de 2022

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

All Pima Apparel
Estados Unidos
Mais de 4 anos usando o app
Helium deixou uma resposta 9 de junho de 2022

Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄

Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍

14 de outubro de 2022

I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo

Birth Supplies Canada
Canadá
Mais de 4 anos usando o app
Helium deixou uma resposta 14 de outubro de 2022

Awesome! 🎉

Thanks so much for taking time to submit a review 😊