Avaliações (369)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
11 de outubro de 2017

Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.

Sohopackship
Estados Unidos
9 months usando a aplicação
20 de junho de 2018

We couldn't run our store without Customer Fields from Helium Dev. It allowed us to save easily save vital customer information and print that information inside our transactional emails. The documentation is great and support from Helium has been even better, with quick and helpful responses. Don't hesitate to contact them if you need something custom with the app, or you aren't sure if it's right for your store. They may offer you reasonably priced custom development on top of their existing Shopify apps that more closely fit your needs. 5 stars!

Malcolm Alexander
Estados Unidos
9 months usando a aplicação
Editado a 18 de maio de 2016

Great app, super easy to install and it does exactly what it says it does.

London Lingerie Store
Reino Unido
9 months usando a aplicação
18 de julho de 2023

reliable service, good support team, very fast response from them. Brett, you are the best!

ve/la
Tailândia
8 months usando a aplicação
Questão respondida por Helium 19 de julho de 2023

Happy to help. Thanks for taking time to submit a review! 😊

4 de maio de 2020

This app was exactly what I was looking for. The customer support was prompt, responsive, and helpful, and they were able to take care of what I needed to be done. Highly recommended!

Rishoni
Estados Unidos
8 months usando a aplicação
Questão respondida por Helium 4 de maio de 2020

Hooray! We are so glad Customer Fields solved your problem. 😄

5 de abril de 2023

Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!

blinger®
Estados Unidos
8 months usando a aplicação
Questão respondida por Helium 5 de abril de 2023

Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄

22 de dezembro de 2017

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Energy Reality Energy Healing
Estados Unidos
7 months usando a aplicação
4 de janeiro de 2016

Easy to add! Thanks and good luck on the big launch :D

Sutera Stockholm
Singapura
7 months usando a aplicação
27 de setembro de 2023

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.

Food Factory
Emirados Árabes Unidos
7 months usando a aplicação
Questão respondida por Helium 28 de setembro de 2023

Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.

4 de fevereiro de 2021

Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.

The Elephant Temple
Estados Unidos
7 months usando a aplicação
Questão respondida por Helium 4 de fevereiro de 2021

There's too much good stuff in your review, I've got to break it down...

App: "Detailed, customizable, intuitive, user-friendly"
Customer support: "helpful, dedicated, knowledgeable, fast, polite"

This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊