Avaliações (369)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de junho de 2019

I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)

BLOM MARKET
Espanha
7 months usando a aplicação
16 de maio de 2016

Super easy, of course should have been an option in shopify store itself but good alternative!

The Fvblane
Países Baixos
7 months usando a aplicação
16 de fevereiro de 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Cheekitribe
África do Sul
7 months usando a aplicação
16 de novembro de 2023

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
Alemanha
7 months usando a aplicação
Questão respondida por Helium 17 de novembro de 2023

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

4 de abril de 2018

WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.

Pop Art Paws
Estados Unidos
6 months usando a aplicação
28 de dezembro de 2018

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

The Backroads Reading Room
Estados Unidos
6 months usando a aplicação
31 de agosto de 2015

Awesome App.. Very simple install.. If I may suggest

I would place the " Edit Your Account " just after the "

{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})

"

at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.

Love the app..

Uspressure
Estados Unidos
6 months usando a aplicação
22 de dezembro de 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Malásia
6 months usando a aplicação
31 de agosto de 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
Estados Unidos
6 months usando a aplicação
Questão respondida por Helium 1 de setembro de 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

8 de fevereiro de 2018

Awesome! Easy integration and great customer service.

Kinder Bilingue
Estados Unidos
6 months usando a aplicação