Recensioner (374)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
5 februari 2025

Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. ...

Bajio, Inc
USA
Ungefär ett år användning av appen
Helium svarade 6 februari 2025

"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name?
Thank you so much for taking the time to leave this incredibly thorough review! We really ...

21 januari 2025

I love this app. Streamlines our account sign-up process. Give the app a try; you will love it, and the support is excellent, too.

Cheap Sprinklers
USA
Nästan 4 år användning av appen
Helium svarade 22 januari 2025

Amazing, thank you for taking the time to leave this review! We're pumped (pun fully intended 😎) you had such a positive experience with our Customer Success team. We hope to ...

Redigerat 7 februari 2025

We are using Helium Customer Fields along with its sibling app: Strike Automatic Discounts.
Both are great app, Strike to offer automatic discount, Customer Fields to set up a form.
The support is responsive and friendly, very easy to understand without cumbersome technical terms.
They are open to new ideas and needs of merchants, too. So we are really happy.
As some other merchant mentioned, ...

JAPEX STORE
Japan
4 månader användning av appen
Helium svarade 16 december 2024

Thank you very much for your kind review. We are always trying to keep our apps simple and easy to use and it's great to hear that our obsession is making life easier for you ...

12 februari 2025

Great app with a ton of features that expands upon forms and account creation flows. Very useful to deal with New Customer Accounts. Amazing customer support - shoutout to Brett! Super knowledgeable and responsive.

Papa & Barkley Wholesale
USA
7 dagar användning av appen
Helium svarade 18 februari 2025

Brett is pretty amazing 🤩 Thank you so much for taking the time to leave this review and giving Brett a shout out! We're a tight-knit team and we celebrate when one of our ...

14 november 2024

I downloaded this app, but after reaching out to customer support, I learned something surprising—their app could do what I needed, but it would be easier and free with the Shopify Flows app! I couldn’t believe it. Instead of just taking my business, the support team genuinely cared and recommended a different, cost-free solution. Incredible customer service and HONEST company! They’ll be my ...

Becki Owens Living
USA
En dag användning av appen
Helium svarade 19 november 2024

Wow, this is such a great review 🤩 Thank you for taking the time to write this.
We genuinely want every merchant to find the best solution for their store, and we're glad to ...

22 oktober 2024

Works just as stated and very responsive/supportive customer support team. Hard to find apps that respond so quickly like they do!

GOLF Partner KOREA
Sydkorea
7 månader användning av appen
Helium svarade 24 oktober 2024

We are happy to hear that our customer success team was able to assist you (it is our joy to field questions and try to find a solution for you, even if that solution isn't ...

24 januari 2025

App works really well and the chat support has been excellent!

Apex2100
Frankrike
En dag användning av appen
Helium svarade 27 januari 2025

Thank you for this review! We really appreciate you taking the time to pause your world class skiing training to give us a great review ⛷️ We hope that the snow is plentiful ...

30 september 2024

The best app for creating custom sign up forms. Support is top tier. If you need the best and don't mind paying a little more than alternatives, Helium is the way to go!

Hairdressing Supplies
Storbritannien
Ungefär ett år användning av appen
Helium svarade 1 oktober 2024

Oh my goodness 🤩 Thank you for this amazing review and for highlighting (get it 😉) our amazing customer support team!
We appreciate trusting us with your store, and look ...

1 november 2024

Amazing customer service!

SOJA&CO. ™
Kanada
Mer än 2 år användning av appen
Helium svarade 4 november 2024

Thank you so much for taking the time to leave this review. We strive to be "amazing" in everything we do, so it's great to hear that our customer success team was able to ...

8 oktober 2024

Enabled our customers to create a B2B company without us having to get involved in the process, vital to the smooth running of our site. Amazing bit of kit so far.

WBC
Storbritannien
19 dagar användning av appen
Helium svarade 9 oktober 2024

Amazing review! Thank you for trusting us with creating a more seamless B2B company creation on your site. Also, "Amazing bit of kit," should be our new tagline 💪🏼
Again, ...