Helium Customer Fields , 357 条评论

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Helium offers world class customer support to us. Very helpful and responsive. I love them!

Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.