评论 (220)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年2月20日

We have been using Helium CF for quite sometime to manage our register/account section with great success.

However, where this company really shines is it's customer service. Clear concise communication, with generous help and lightning fast turn around times. Truly above and beyond compared to most other "support" experiences I have had.

These are your guys. Period.

Sphero
美国
2年多 人在使用应用
Helium已回复 2024年2月22日

Thank you so much for taking the time to leave this review and for for trusting us with your registration for so long 😊
It's not easy to keep support in house and based in the US, but we believe it's the best way. Thank you for this feedback. We're always here when you need us 💪🏼

2023年9月19日

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
美国
2年多 人在使用应用
Helium已回复 2023年9月20日

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

2020年4月13日

This app is very useful in gathering important information from our customers. Very helpful support!

Reef Stack
美国
2年多 人在使用应用
Helium已回复 2020年4月13日

Thanks for the review! We're glad our support team was able to help you out. :)

编辑时间:2019年4月5日

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Honeydewusa
美国
2年多 人在使用应用
编辑时间:2019年7月26日

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

CentreLine Tire Distribution
加拿大
2年多 人在使用应用
2023年8月31日

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
日本
2年多 人在使用应用
Helium已回复 2023年9月2日

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

2018年7月16日

The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.

Route One Apparel
美国
2年多 人在使用应用
2023年4月10日

I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed.

The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches.

But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled.

Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!

Esthemax Australia
澳大利亚
2年多 人在使用应用
Helium已回复 2023年4月11日

Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊

编辑时间:2019年9月30日

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
美国
大约2年 人在使用应用
Helium已回复 2019年9月30日

Thank you!

2023年11月3日

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
美国
大约2年 人在使用应用
Helium已回复 2023年11月6日

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.