Helium Customer Fields , 357 則評價

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2017年8月17日

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use.

It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Whsljao
美國
使用應用程式 大約1個月
2016年5月31日

Genial! Esto debería estar por defecto en Shopify. La atención al cliente es excelente.

Ibella
秘魯
使用應用程式 大約1個月
2023年5月24日

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Warehouseboss
美國
使用應用程式 大約22小時
Helium 已回覆 2023年5月24日

You're quite welcome! 😄

2017年7月25日

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Sassyvape
加拿大
使用應用程式 29天
2023年4月20日

We just needed a simple way to add customer account verification to our registration form, and this was it!

We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically.

Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!

Sock Dreams
美國
使用應用程式 大約21小時
Helium 已回覆 2023年4月20日

We appreciate you too! 😄

I'm so glad we were able to make your migration to Shopify just a little bit less of a headache with our email verification feature ✅

2017年9月7日

This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.

Krowdsourced
美國
使用應用程式 28天
2018年8月16日

This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.

Mazelonline
美國
使用應用程式 28天
2019年8月7日

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

STYLMY
中國
使用應用程式 26天
Helium 已回覆 2019年8月9日

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!

Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.

2018年10月1日

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

WholesaleVapor.com
美國
使用應用程式 26天
2016年2月21日

No support for other languages but English

Reduceri Ro
羅馬尼亞
使用應用程式 22天