Helium Customer Fields , 352 則評價

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月19日

We have used Custom Fields now for several years as part of our reseller signup and approval process. From day one, the app has worked flawlessly and done exactly what we have needed it to do. Customer support has always been fantastic as well; they are responsive, friendly, and truly go out of the way to help wherever they can. We are a big fan!

FiGPiN Pro
美國
使用應用程式 接近3年
Helium 已回覆 2024年1月23日

Thank you so much for this review! Hearing from a long-term customer encourages us to keep making Customer Fields even better 💪🏼 Thanks again for taking the time to share your experience - we truly appreciate being a part of your Shopify journey.
Hope you're enjoying the PNW winter as much as we do ☔️

2024年1月3日

We're using Helium on our B2B-only website where customers need to tell us about their business and get verified before they can order from us. Happy with it. Both the app (user interface, customization possibilities) and the team (support, frequent app updates) are great!

Magpie Wholesale
英國
使用應用程式 11個月
Helium 已回覆 2024年1月5日

Thank you so much for leaving this amazing review 🤩 We're incredibly proud of the work we put into Customer Fields day in and day out, and we're excited to be a part of your Shopify journey!

2023年12月28日

I've been using customer fields for my store and it's exactly what I needed to collect custom data from my customers! The customisability is so powerful as you can make CSS changes and add custom data columns. The app itself runs so smoothly and is super user friendly and easy to navigate.

Whenever I run into any issues customer service has always been able to solve them - no matter how big or small. Special shout out to Brett who is probably sick of the amount of times I ask for help, yet is gracious in resolving my enquiries every time.

Juli Australia
澳洲
使用應用程式 3個月
Helium 已回覆 2024年1月3日

Thank you for taking the time to leave this review! We're so happy to hear that Customer Fields has been such a game-changer for your store.
Usually, I'd say, "Don't hesitate to reach out" but in this case I don't have to 😉 Keep the questions and feedback coming, it's how we know what we're doing well and where we need to improve 💪🏼
And yes, we're always blown away by Brett's patience, it's next level!

2023年12月27日

Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.

Sutra Vape
美國
使用應用程式 1年多
Helium 已回覆 2023年12月29日

Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.

You know where to find us 😎

2023年12月19日

It does exactly what it says it should and I have encountered no issues. Minor tweaks were solved very quickly by Brett. The options you have available are excellent. We use this app as Shopify have a bug where it would sign up the user automatically without sending a confirmation link for activation. This app solved this shopify bug in seconds! Well recommended.

Vinyl Kitchen
紐西蘭
使用應用程式 大約1個月
Helium 已回覆 2023年12月20日

Thank you so much for this fantastic review! We're glad to hear that Brett was able to fix those minor tweaks so quickly 💪🏼
Please don't hesitate to reach out if you have any other problems or have ideas for new features - working closely with merchants like yourself helps drive our development 😎
Thanks again for taking the time to share your experience!

2024年1月24日

Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.

Thanks, I have no complaints!

United F.C
加拿大
使用應用程式 12天
Helium 已回覆 2024年1月25日

It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️

2024年1月29日

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
澳洲
使用應用程式 1年多
Helium 已回覆 2024年2月1日

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

2024年1月31日

Great app, really gives you the chance to walk your customers through different flow and store a great range of info as custom metafields. And great integrability with other apps. aAlso great customer service!! I personally was helped by Brett and he truly helped us through the process.

Adora
西班牙
使用應用程式 2天
Helium 已回覆 2024年2月1日

Thank you so much for leaving this amazing review! It's wonderful to hear that our obsession with metafields is a serious value add for you and your store💪🏼 It's also great to hear that Brett was to guide you on your way!
Continue to let us know how we can improve Customer Fields and don't hesitate to reach out if you have any more questions or concerns 🙂

2023年11月15日

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

Wow Grooming
英國
使用應用程式 4年多
Helium 已回覆 2023年11月16日

Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎

If you ever have any more questions or need assistance in the future, don't hesitate to reach out!

2023年10月30日

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
美國
使用應用程式 11個月
Helium 已回覆 2023年11月1日

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.