Helium Customer Fields , 353 則評價

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年3月25日

Installed, integrated & customized in less than a day, including the time it took to work with their great support team. Thanks, guys! A+

Red Apple® Fireworks
美國
使用應用程式 大約18小時
Helium 已回覆 2024年3月27日

Amazing that we were able to help you get your custom registration form up and running so quickly!
Thank you for taking the time to leave this review, and happy EARLY 4th of July 😉🧨

2024年1月29日

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
澳洲
使用應用程式 1年多
Helium 已回覆 2024年2月1日

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

2024年1月31日

Great app, really gives you the chance to walk your customers through different flow and store a great range of info as custom metafields. And great integrability with other apps. aAlso great customer service!! I personally was helped by Brett and he truly helped us through the process.

Adora
西班牙
使用應用程式 2天
Helium 已回覆 2024年2月1日

Thank you so much for leaving this amazing review! It's wonderful to hear that our obsession with metafields is a serious value add for you and your store💪🏼 It's also great to hear that Brett was to guide you on your way!
Continue to let us know how we can improve Customer Fields and don't hesitate to reach out if you have any more questions or concerns 🙂

2023年12月27日

Love Helium Customer Fields! Customer service is always there to help me out if I ever need it and are always quick to reply.

Sutra Vape
美國
使用應用程式 1年多
Helium 已回覆 2023年12月29日

Thank you for this review! We are constantly striving to give 5⭐️ support and we're happy to hear that it's paying off.

You know where to find us 😎

2023年12月19日

It does exactly what it says it should and I have encountered no issues. Minor tweaks were solved very quickly by Brett. The options you have available are excellent. We use this app as Shopify have a bug where it would sign up the user automatically without sending a confirmation link for activation. This app solved this shopify bug in seconds! Well recommended.

Vinyl Kitchen
紐西蘭
使用應用程式 大約1個月
Helium 已回覆 2023年12月20日

Thank you so much for this fantastic review! We're glad to hear that Brett was able to fix those minor tweaks so quickly 💪🏼
Please don't hesitate to reach out if you have any other problems or have ideas for new features - working closely with merchants like yourself helps drive our development 😎
Thanks again for taking the time to share your experience!

2024年1月10日

We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!

STIIIZY Smokeshop Wholesale
美國
使用應用程式 大約2小時
Helium 已回覆 2024年1月12日

Thank you so much for taking the time to leave comprehensive review 😊 Brett is dedicated to "going the extra mile" and it's good to hear that he was able to assist you so well! Thank you so much for trusting us on your new store, and we're excited to continue with you on your Shopify journey 🎒

2023年11月15日

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

Wow Grooming
英國
使用應用程式 4年多
Helium 已回覆 2023年11月16日

Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎

If you ever have any more questions or need assistance in the future, don't hesitate to reach out!

2023年10月30日

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
美國
使用應用程式 11個月
Helium 已回覆 2023年11月1日

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.

2023年12月6日

Helium offers world class customer support to us. Very helpful and responsive. I love them!

HMK TEST STORE
香港特別行政區
使用應用程式 2個月
Helium 已回覆 2023年12月8日

Thank you for leaving this review! We put a lot of time and effort into supporting our app, and being called "world class" is high praise! 🌏
We're here for you whenever you need assistance 😎

2023年11月3日

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
美國
使用應用程式 大約2年
Helium 已回覆 2023年11月6日

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.