Helium Customer Fields , 353 則評價

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年8月14日

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
美國
使用應用程式 接近8年
Helium 已回覆 2023年8月21日

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

2023年9月19日

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
美國
使用應用程式 2年多
Helium 已回覆 2023年9月20日

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

2023年10月27日

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
澳洲
使用應用程式 4個月
Helium 已回覆 2023年10月30日

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

2023年9月1日

Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!

Knemex
英國
使用應用程式 9個月
Helium 已回覆 2023年9月5日

Triggers, rules, and complex forms are all things we're obsessed with 🙂

Thank you for taking the time to leave this review! We're here when you need us.

2023年5月16日

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Allpress Espresso New Zealand
紐西蘭
使用應用程式 3年多
Helium 已回覆 2023年5月16日

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕

2023年11月16日

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
德國
使用應用程式 7個月
Helium 已回覆 2023年11月17日

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

2023年8月31日

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
美國
使用應用程式 6個月
Helium 已回覆 2023年9月1日

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

2023年7月13日

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Tracy Glover Studio
美國
使用應用程式 5個月
Helium 已回覆 2023年7月18日

Excellent feedback! Thanks for using Customer Fields! 🤩

2023年11月2日

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
德國
使用應用程式 1天
Helium 已回覆 2023年11月3日

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

2023年9月27日

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.

Food Factory
阿拉伯聯合大公國
使用應用程式 7個月
Helium 已回覆 2023年9月28日

Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.