Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

February 5, 2019

Customer Fields allows us to capture the customer info we need for our business on account creation. Awesome solution, excellent support, and easy integration in our store.

Valley Anesthesia
United States
Over 2 years using the app
September 27, 2015

Easy installation, quick functionality. I wish the code insert page would have recommended a spot to add the code (like a recommendation), but we got it worked out ok. Great tool!

Startsolid
United States
Over 2 years using the app
March 28, 2017

The Customer Reviews App design is simple and easy to use. The luqid installation was done by professionals with Helium. At my request, the installed the app on a test site, while made tweaks to ensure the install was done properly before going live on my site. Their support walked me through that process and helped make little tweaks here and there to ensure proper functionality. They were responsive, easy to work with, and I am happy with how the tool performs and fucntions. Keep it up. Would reccomend to a friend, and would use other Helium apps in the future.

Harvest Delivery
United States
Over 2 years using the app
May 16, 2018

Incredible customer service!! The entire team is extremely responsive and supportive with whatever I needed help with. I could not be happier with the product, and highly recommend using the app! Cheers

Ship My Deal
United States
Over 2 years using the app
July 18, 2017

Great app. Great service. thank you

Shoesbank
United States
Over 2 years using the app
September 7, 2015

As a 1-time owner of a software company that had customers in 40+ countries, I am one of the toughest reviewers of Shopify apps.

This app is simple, straightforward, and does what it says it will do.

You can't really ask for much more than that so I give it 5 stars.

Pure Hearts International
United States
Over 2 years using the app
July 11, 2018

Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.

Julian Camarena Official Store
United States
Over 2 years using the app
August 28, 2017

The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!

Grissom Gear Spirit Wear
United States
Over 2 years using the app
August 14, 2018

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

Keto Mojo
United States
Over 2 years using the app
February 4, 2016

Fantastic customer service! Works great, thanks!

Beeswax Rubber Stamps
United States
Over 2 years using the app