Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

June 18, 2018

Great app for expanding our customer fields. Very responsive reps, couldn't be happier!

Lizzyjames
United States
Over 1 year using the app
March 15, 2023

Helium Customer Fields app's best for create customer sign-up forms as unique as, and save custom data to customer accounts. The support're nice and fast helping.

PlanToys Thailand
Thailand
Over 1 year using the app
Helium replied March 16, 2023

Thanks for taking time to submit an app review!

Edited May 12, 2016

Okay, that was TOO easy.

The only thing (and it's a tiny thing) I'd add to make it five stars is to be able to change the URL in the address bar instead of "/customr".

Thank you so much! :)

A Better Quest
United Kingdom
Over 1 year using the app
August 9, 2019

These guys are absolutely amazing. Highly recommended!

We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price.

The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.

HavFloorsDirect
United Kingdom
Over 1 year using the app
Helium replied August 12, 2019

Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)

January 21, 2019

We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.

Petit Vour
United States
Over 1 year using the app
February 17, 2016

Worked as simple as they say - and tested perfect!

Trologo Brandable Domains
United States
Over 1 year using the app
November 22, 2016

Top customer service and great app. Thank you :)

Born To Produce
United Kingdom
Over 1 year using the app
August 21, 2018

I have had the most outstanding experience with this app and the support team. Kyle, in particular, was extremely responsive and knowledgeable.

I upgraded from the Pro to the Advanced account, and it was worth every penny. With only a basic working understanding of coding, I found the team very helpful as they guided my build of a custom interface and database on the foundation of the app.

Based on thorough research of the marketplace, this app is one of a kind for the job of storing customer data, and their service is best-in-class. Would recommend x10! THANK YOU KYLE

Template Cards
United States
Over 1 year using the app
September 21, 2021

Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !

Lumm
France
Over 1 year using the app
Helium replied September 27, 2021

We sincerely appreciate your feedback and recommendation! Thanks for taking the time to leave a review ❤️

February 4, 2021

I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.

Gerry's Ltd
United Kingdom
Over 1 year using the app
Helium replied February 4, 2021

Hooray! Thank you for your recommendation. 🎉