Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

August 20, 2015

Just as it says on the tin... works perfectly!

Mistergoat
Japan
3 months using the app
January 7, 2020

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Investable Oceans
United States
3 months using the app
Helium replied January 23, 2020

Thank you for the great review!

September 23, 2022

Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.

GiveNKind
United States
3 months using the app
Helium replied September 27, 2022

Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌

January 11, 2021

Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.

Télépharma
Canada
3 months using the app
Helium replied January 11, 2021

Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :)

This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉

(Not written by Katelyn, we promise 😊)

October 27, 2019

This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

SexySet
Poland
3 months using the app
Helium replied November 1, 2019

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review

June 1, 2018

I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.

Starving Jewelers
United States
3 months using the app
January 11, 2017

This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!

Dashleigh
United States
3 months using the app
January 8, 2021

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

VetMed Solutions
Canada
3 months using the app
Helium replied January 8, 2021

Thank you for the excellent feedback!

April 7, 2016

Great little free app. Works perfectly and easy to instal. :-)

Tegen
United Kingdom
3 months using the app
February 22, 2016

Great app! Easy to use, set up was really easy. Thank you

Luxzora
United States
3 months using the app