Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

October 18, 2023

We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.

Infora Authorized Dealer Portal
United States
11 days using the app
Helium replied October 20, 2023

Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼

September 11, 2023

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
United States
Almost 2 years using the app
Helium replied September 13, 2023

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

April 26, 2023

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Unipathic Medicine
United States
Almost 4 years using the app
Helium replied April 26, 2023

Great news! Thanks for being a loyal customer for 4 years 🎉

September 1, 2023

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
United Kingdom
4 months using the app
Helium replied September 2, 2023

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

May 13, 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japan
About 1 year using the app
Helium replied May 15, 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

August 31, 2023

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
Japan
Over 2 years using the app
Helium replied September 2, 2023

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

May 8, 2023

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Ínyenc Kredenc Budaörs
Hungary
About 1 month using the app
Helium replied May 9, 2023

Thank you for the kind words 😊

June 20, 2023

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
United States
About 2 years using the app
Helium replied June 20, 2023

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

Edited August 12, 2023

The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.

interiorgallery
Switzerland
About 2 months using the app
Helium replied August 11, 2023

Thanks for your feedback!

June 19, 2023

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

Kent Veg Box
United Kingdom
2 months using the app
Helium replied June 20, 2023

We love customer metafields! Glad the app is working well for you. 😄