Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.

June 20, 2023

They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.

egpro.com
United States
Over 4 years using the app
Helium replied June 20, 2023

Excellent use case for our account approval feature. Thanks for using Customer Fields!

August 17, 2023

By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend

H.O.E Marine Dealer Center
United States
3 days using the app
Helium replied August 21, 2023

Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection 😊 as well as make use of our customer support.

We're here when you need us.

July 18, 2023

reliable service, good support team, very fast response from them. Brett, you are the best!

ve/la
Thailand
8 months using the app
Helium replied July 19, 2023

Happy to help. Thanks for taking time to submit a review! 😊

July 5, 2023

Seems great so far! Great customer service chat as well, seems like the default no-brainer app for adding extra fields to customer registration page. I tried others but this one has the up to date support for 2.0.

jeandousssetdev
United States
13 days using the app
Helium replied July 6, 2023

Thanks for sharing your experience! We're biased, but we agree... Customer Fields is the obvious choice for adding fields to registration. 😄

December 7, 2023

Great and speedy service!

Pearlygirls
United States
About 12 hours using the app
Helium replied December 11, 2023

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼

July 13, 2023

Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!

Beyond The Meat Wagon
United States
9 days using the app
Helium replied July 18, 2023

Thanks for taking time to leave a review. Music to our ears. Vote for Brett! 🥳

May 12, 2023

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

SHISHI CHÉRIE
Germany
About 1 month using the app
Helium replied May 15, 2023

We 💜 B2B
Thanks so much for your review!

September 8, 2023

It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.

Floor City
United States
14 days using the app
Helium replied September 11, 2023

Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.

May 3, 2023

Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.

PartnerBuyingProgram
United States
3 months using the app
Helium replied May 4, 2023

Thank you for your review!

July 26, 2023

Amazing app! 5 stars are not enough to grade this app. Very flexible. Very easy to use specially to someone like me that's new to Shopify.

And in addition, the support is 100/10. Kudos to the team! Wohooo.

TIES PH
Philippines
30 days using the app
Helium replied July 28, 2023

🤩 Thank you for your review! We are so happy you found the customizations and ease of use helpful and user friendly! We work hard and appreciate the kudos!