Helium Customer Fields

The best part about this app- which functions beautifully and is quite powerful - is the support behind it. There are tons of apps out there, but when you have a team of experts that focus on quality, functionality is something you never have to worry about! Thank you Helium Dev!!

Great professionalism and team at our disposal for any questions and help. Really in love with this app and the branding which is well integrated to our theme. Perfect. Thanks for all.

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app).

The app works well for us and we would highly recommend Helium for their support too!

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier.

Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

The best app for the client page! Support is always ready to help you!

I faced a number of problems with the optimization of my store - the support team decided this in a day

Our experience with both Kyle and Katelyn have been consistently extraordinary. They both have shown to take great care and pride in solving anything, from developer to user interface issues. The response is almost immediate and in many cases they will offer temporary solutions before a permanent solution is obtained as well as really thinking through an issue and create a multitude of ways and workarounds to achieve what is needed. I am so glad that these extended fields are NOT part of Shopify as I know that there is no way we would have been able to have some of our issues taken care at the level that they have.
Helium in my opinion in customer service, knowledge, attentiveness and creativity IS the Gold Standard that ALL companies should strive to be. They feel more like really smart caring friends then just a paid service.
Thank you guys,
Dorian

Regardless of how good the app is and how useful it is to acquire customers, the developers of the app made sure they help me with work that is not part of their job to insure I have a good experience, recommend it for the excellent support!

This app was exactly what I was looking for. The customer support was prompt, responsive, and helpful, and they were able to take care of what I needed to be done. Highly recommended!

Customer Fields is great for asking your customers additional information when they create an account. This is so important for our wholesale accounts, but it could do wonders for truly understanding your target audience. When I had an issue getting a certain field to behave properly, Kyle from their support team not only fixed the issue fast, but also gave me a tip about creating a thank you page for our account creators. I would definitely recommend this app if you need to create custom fields for forms on your website. :)

This app is very useful in gathering important information from our customers. Very helpful support!