Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing operations with custom registration forms and improved data collection. It's praised for flexibility, including conditional logic and document uploads, and seamless Shopify integration. The app is reliable and easy to use. Support is exceptional, offering prompt, knowledgeable assistance and custom solutions. It's especially useful for B2B wholesale applications and tax document collection.
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Amazing!!!
We are "hair" for this review 😊 Thank you for taking the time to tell us how amazing our app is! We hope it helps propel your store to greatness 💪🏼
Helium Customer Fields has been a great tool for creating customer input forms for our B2B e-comm business and the customer support team has been absolutely fantastic at helping us solve challenges related to some related shortcomings of Shopify Plus.
It's great to hear that you were able to leverage custom input fields on your B2B registration! That's a huge reason why we created Customer Fields 😊 We're also glad that our customer success team was able to help solve your challenges.
You know where we are if you ever need any further assistance 😎
Customer Fields enables us to quickly show required conditional inputs on forms depending on how our customers were referred. I caused some issues in hiding conditional fields, but the Helium team quickly directed me in the correct direction in under 20 minutes.
Amazing! We're so glad that our Customer Support team was able to quickly figure out those hidden fields 🫣 Who hasn't accidentally hidden a conditional field on a registration form? I know I have. Thank you for taking the time to leave this review, and you know where to find us if you need any further assistance 😊
Recently, we integrated Helium Customer Fields, which significantly improved our application processes by automating them, thus boosting efficiency and reducing errors. Their support team excelled when we needed a custom solution, responding promptly with an effective fix. Helium Customer Fields is highly recommended for its reliability and outstanding customer service.
Amazing! 🤩 Thank you for taking the time to leave this thorough review. We take pride in our reliability and are customer success team is constantly striving to provide our merchants with the solutions they need. It's so great to hear that you're able to leverage Customer Fields to save time and reduce errors 💪🏼 Again, thank you for trusting us on your Shopify adventure 😊
Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows
Thank you for the support and ease of use!
Thank you so much for using Customer Fields for so long 🤩
We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️
Customer Fields has been an outstanding addition to our store for two reasons. The robust features and the exceptional support team.
The app workflows and variable rules you can create are excellent. It was easy to setup rules for collection tax exempt documents for certain states which is very important for our business. This feature alone has significantly improved our customer experience and streamlined our internal workflows.
The support has been amazing! We had some issues with the CSS and Jakin was able to quickly resolve the issue for us.
I highly recommend Customer Fields to anyone looking for a versatile and customizable solution.
Amazing! It is so good to hear that Jakin was able to guide you to a CSS solution 😀 Your registration form looks amazing!
Thank you for taking the time to leave this review. It really means the world to our team. Thank you.
Don't hesitate to reach out to us with any future questions or concerns 😊
Enabled our customers to create a B2B company without us having to get involved in the process, vital to the smooth running of our site. Amazing bit of kit so far.
Amazing review! Thank you for trusting us with creating a more seamless B2B company creation on your site. Also, "Amazing bit of kit," should be our new tagline 💪🏼
Again, thank you for taking the time to leave this review and we're proud to be with you on your Shopify journey 😊
Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!
Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!
Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!
Thanks for being a loyal customer for 5 years and counting! 😄
We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.
Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄
Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍
