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Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Developer-friendly! Front-end and back-end APIs are available for custom builds
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英语
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适配以下产品：
- 客户账户
- Shopify Flow
- Zapier
- Alloy
- Slack
- CustomerHub
- Happy Birthday Discounts
- Omnisend
定价
Lite
$12 /月
- All standard Shopify fields
- Account approval & email verification
- Edit account page
- Email notifications for staff
- Sync 5k customers
- 2 forms
14 天免费试用
Pro
$26 /月
- All 'Lite' features, plus:
- Custom fields (metafields)
- Customer auto-tagging
- Conditional rules
- App integrations
- Sync 10k customers
- 5 forms
14 天免费试用
Advanced
$60 /月
- All 'Pro' features, plus:
- Priority support
- REST API access
- Sync 50k customers
- Unlimited forms
14 天免费试用
Plus
$200 /月
- All 'Advanced' features, plus:
- Dedicated account manager
- Sync more than 50k customers
- Plans start at $200
- See all pricing options for more info
14 天免费试用
评论 (231)
Phenomenal support
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I originally left a 1-star review due to a serious flaw: the “approve” button wasn’t showing on mobile when the list was long — which made it impossible to approve customers on the go. It had been that way for over a year, and I was told it wasn’t on the roadmap.
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To their credit, Helium’s leadership stepped in quickly after my review. They acknowledged the issue, pushed a hotfix almost immediately, and offered a credit for the inconvenience. The COO even reached out directly and genuinely owned the situation.
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The issue is now resolved, and mobile approvals are working as they should. It shouldn’t have taken this long, but the way they handled it once it reached the right person gives me confidence in their willingness to listen and improve.
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Thanks to the team for finally addressing it.
Customer Fields has been a great solution for our store, not only because of its features, but also because of the awesome support.
This app allowed us to enable customer profile editing directly by customers themselves from the My Page area — something that Shopify's default setup doesn’t support.
We were also able to enable the “Require email verification” option easily.
These features have made a big difference for both our customer experience and internal operations.
Whenever we’ve had questions or needed clarification, the support team — especially Brett — responded quickly and clearly.
Their guidance helped us resolve things smoothly and with confidence.
They also supported us with updating our DNS records.
The team truly stands out. Thank you again for your reliable and thoughtful support!
We’re very happy with our experience and highly recommend this app to anyone looking for both flexibility and trustworthy support in a registration app.
Thank you so much for taking the time to leave this review 😊 We are so happy that Customer Fields has been able to provide you and your customers with the ability to edit their own profiles as well as require email verification 💪🏼
We hope that you will continue to reach out if you have any other questions or suggestions in the future, and thank you again for such leaving us such a kind review.
この度はレビューをご投稿いただき、誠にありがとうございます😊Customer Fieldsがお客様とお客様の顧客にご自身のプロフィール編集機能とメール認証機能を提供できるようになったことを大変嬉しく思います💪🏼
今後ともご質問やご提案がございましたら、お気軽にお問い合わせください。また、このような親切なレビューをご投稿いただき、重ねて感謝申し上げます。
When someone leaves a bad review on your app, you start sending them emails every day asking them to change it. But when a customer actually needs your help, you don’t respond to any emails at all.
We received one ticket from you about a month ago on a Sunday. We replied the next day when we were back in office, and offered a refund. We also sent a follow up to that email, but we didn't receive a reply to either email. You have been issued a full refund. Is it possible that our emails ended up in your spam folder?
We follow up with ALL users regardless of their experience. We take extra care with users who have had a bad experience, because creating a good experience is how Helium has done business for over 10 years.
In regards to your statement "you start sending them emails every day asking them to change it" is defamatory and wholly unfounded. There is no basis for this comment.
We were able to avoid complicated backends to enable secure authentication to write customer data to Shopify. The support team at Helium was excellant and helped us trouble shoot a lot of custom functionality we built around their form builder.
Thank you for this paws-itively amazing review 🐶 We're so excited that you are able to capitalize on the robust customization that we've built into Customer Fields and that our support team was able to help with your form 💪🏼
We're here if you need anything in the future!
Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. I highly recommend Helium and their team to support your business
"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name?
Thank you so much for taking the time to leave this incredibly thorough review! We really appreciate it 💪🏼
You know where to find us if and when you need further assistance, and thank you so much for trusting us on your Shopify adventure.
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