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Helium Customer Fields

Helium Customer Fields

Free plan available. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Pricing

14-day free trial

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

Affiliate

Free

  • All features are free for Shopify Partner Development stores

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

Affiliate

Free

  • All features are free for Shopify Partner Development stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

335 reviews

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable features, particularly its form building capabilities, data management, and API. It's praised for enhancing account registration and checkout experiences, simplifying pricing for different customer types, and segmenting merchants. The app's integration with Shopify and existing systems is also valued. Many commend the speedy and helpful customer support.

November 15, 2023

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

Wow Grooming
United Kingdom
Over 4 years using the app
Helium replied November 16, 2023

Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎

If you ever have any more questions or need assistance in the future, don't hesitate to reach out!

November 3, 2023

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
United States
Over 2 years using the app
Helium replied November 6, 2023

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.

October 30, 2023

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
United States
11 months using the app
Helium replied November 1, 2023

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Built by Helium

About Helium

5.0 average rating

8 years building apps for the Shopify App Store

6659 Kimball Drive, Suite D402, Gig Harbor, WA, 98335, US

Support

Send a message

support@heliumdev.com

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