Helium Customer Fields

Helium Customer Fields

From $12/month. 14-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

July 22, 2015

Languages

English

Integrates with

Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect your customer's birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect your customer's birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve customers by requiring account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Pricing

14-day free trial

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 1 form

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 2 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 1 form

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 2 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

282 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 17, 2023

The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations. In any case, the price seems extremely expensive to me (I've been a programmer and I don't want to detract from the work of the team behind this application, because I think it's fantastic). The fee that allows you to work with the CONDITIONAL RULES is priced at $26 per month, which is almost the same fee that is paid for the complete Shopify platform!!!... But the worst if you decide why you need the application to pay this fee, is that YOU CAN ONLY CREATE 2 FORMS!, so if you decide on the application to do many marketing tasks with your clients, if you need more than 2 forms, you have to skip to the next fee, which are neither more nor less than $60 per month... It really seems excessive for 2 forms and although I love the application... I will never pay $60 if I need to have more forms and I would look for another solution even if it is worse than CUSTOMER FIELDS . In short... it has left me with a bittersweet taste. A pity. Congratulations to the development team... Only the development team, not the sales team.

OMBRA SHOP
Spain
Time spent using app: 3 days
Helium replied January 17, 2023

I truly appreciate your candid feedback!

We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features.

Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪

January 4, 2023

I started using the app yesterday and my wholesale application is already up and running. New customers have used it with such ease and I am very impressed! I would considering a few apps for a couple days and very happy I chose this company! Also special thanks to Katelyn for answering all my questions and helping me when I accidentally added the form to all my pages. The templates are amazing and I was able to use it as a guide to capture all the information that I may have forget to include if I was building it completely from scratch.

Sidekick Styles
United States
Time spent using app: About 21 hours
Helium replied January 4, 2023

We're glad you chose us too! 😄

Thanks for taking the time to submit your review!

December 27, 2022

Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!

Hill Country Chocolate
United States
Time spent using app: 4 days
Helium replied December 27, 2022

Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏

About this app

Launched

July 22, 2015

Languages

English

Integrates with

Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Built by Helium

About Helium

4.8 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@heliumdev.com