Customer Fields

Customer Fields

by Helium

Custom registration form builder and customer accounts

4.9 of 5 stars(227 reviews)

Gather important customer data

Add extra fields to your customer registration form or newsletter signup form. Ask your customers anything.

Create customer profiles

Use custom data to create buyer personas, and understand your target customer.

Save customer segments

Store customer data securely. Integrate with your ESP, CRM, or other core business tools.


About Customer Fields

Recent app updates (August 2020):

  • Zapier integration (Connect to Klaviyo, Mailchimp, Google Sheets, etc.)
  • Improved customer directory & customer segments
  • Form templates (get started in seconds)
  • Customer note template
  • Advanced field validation
  • Multi-step forms (form steps)
  • Preview forms and form submissions
  • Search for customers by name, email, phone, or tag
  • Conditional rules (show/hide fields and much more)
  • Added new rule conditions for file upload fields

You need to understand your customers in order to grow your business. Learning about your customer's preferences and interests allows you to personalize your marketing and increase sales & customer retention.

Gather important customer data by customizing registration form(s) using our simple drag-and-drop form builder, then put the data to work by integrating with your other business tools.

Automatic Customer Tags

Set up rules that will tag customers depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by tags.

Advanced customer filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Custom form fields

Register customers with unique fields that you set up in-app. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export.

Edit page for customer accounts

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit your customer accounts with ease.

Email notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account (as well as what changed about that customer). Use this to review and verify new accounts, such as for wholesale accounts.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM.

Liquid integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

Account approval/verification coming soon!

  • Review form submissions and approve/deny new customers
  • Stage customer data without creating customer accounts

Integrates with

  • Zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic

$12/month

  • All ‘Shopify’ fields

  • Form steps

  • Advanced field validation

  • Edit account page

  • Filter & export customers

  • Sync up to 10k Customers

  • 1 form

Pro

$26/month

  • Basic features PLUS:

  • Unlimited custom fields

  • Customer auto-tagging

  • Conditional rules

  • Email notifications

  • Sync up to 10k customers

  • 2 forms

Advanced

$60/month

  • Pro features PLUS:

  • Priority support

  • API access

  • Zapier integration (connect to 2,000+ apps)

  • Sync up to 50k of your customers

  • Unlimited forms

Custom

$200/month

Custom pricing starting at $200/month

  • Advanced features PLUS:

  • Sync over 50k customers

  • Contact us for pricing

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (1)

Most recent reviews

The Holiday Gift Shop Canada

I hope to write a more detailed review when I'm not in the thick of this project, but this app is too good for me to not say something now. As a Shopify DEVELOPER, this is one of the best Shopify apps I've ever used. It works incredibly well, has insane flexibility, great APIs, fantastic documentation, and an incredibly responsive and helpful support team.

If it weren't for this app, it would have been an arduous process to build the massively complicated intake form that we need for this shop. The Customer Fields app took away so much headache and allowed me to just build and code what I needed — no fuss.

I recommend this app without reservation, and greatly look forward to using it again on future projects should the need arise.

Developer reply

September 21, 2020

More detailed review? I think you've said it all! This is music to our ears. 😄

In the process of creating a great app for merchants, we also wanted to build a tool for developers that was both flexible and powerful. Thank you for affirming both what we've accomplished as well as what we're continuing to work for.

Cheers!

Gold Drop

This app is excellent. I was blown away by the amazing customer service and how good the product is. It is great for building product recommendation quizzes and for simultaneously capturing valuable user info.

Developer reply

September 8, 2020

We're glad you're enjoying the new features! Thanks for the fabulous review. 😊

RitterImplants

The best part about this app- which functions beautifully and is quite powerful - is the support behind it. There are tons of apps out there, but when you have a team of experts that focus on quality, functionality is something you never have to worry about! Thank you Helium Dev!!

Developer reply

August 19, 2020

Incredible feedback! This makes our team very happy... thank you so much! 😄