Daily Deals ‑ Sale & Promotion , 82 則評價
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I have been using the app for about 6 months and it worked perfectly! But since the last update of the app my daily business doesn't work anymore. I have contacted the developers three times. The first reaction was quite fast, but it didn't fix the problem. Today I am sad that I had to uninstall the app because it doesn't work for me anymore.
Hi there,
I'm sorry to hear about the issues you've encountered with our app after the recent update, and I appreciate you reaching out to share your experience. Our team is committed to addressing and resolving any issues promptly, and I apologize for any inconvenience this has caused.
Great news! We've addressed and improved our customer support response time.
Additionally, we're continuously working on improvements, and your feedback is invaluable in this process. We'll strive to ensure a smoother experience for you. Thank you for your understanding and patience.
- Ivy
Very poor service from the support team. The deals app does not work. I have been having numerous problems with this app over the past few months. Instead of a 12% discount, my store is discounted 36% and i cannot fix it until the support team looks at it. I dont recommend this app to anyone - its bad for business and reputation. 1 star is too good, they should have 0 stars.
Thank you for contacting our support team about your issues earlier. I'm glad we were able to resolve this for you. Please reach out to us if you need anything else at all and we'd be happy to help!
We've been using the app for a month and were really happy with it. It's great for setting up and running sales, either hands on or auto pilot. A few glitches during set up with the view on my store page but it got sorted out.
Hello,
Thank you for your positive feedback! We're delighted to hear that you've been happy with the app for the past month. It's great to know that it has been effective, whether manually or on auto-pilot. We appreciate your understanding during the setup glitches, and we're glad to hear that everything got sorted out.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and appreciate your continued use of our app.
- Ivy
This is exactly what we needed to schedule all of our sales in advance. I love how the deals page has been designed. and I needed to make some adjustments to the colours but it was all easily done through the admin panel. Highly recommended!
Great support! Great app! Meets my needs and unique promotions. Very helpful and the person/team/company is open to suggestions.
This app was great for managing my BFCM sales. I had a few technical issues (all my fault, not the app), which Conner was great at helping me resolve. Customer Support was very fast , which allowed me to run very rewarding campaigns this year. I would highly recommend this app to anyone wanting to run deals.I will continue to use it to run spot deals in my shop. Thanks!
We just installed the app and it looks really great. We are so excited to generate sells for this BFCM. The customer service are so helpful, they answered our questions so quickly.
Meet exactly what I need! Easy to use. Thank you very much. The only one issue I have that I don't know how to embed to front page. I customize theme to add this collection to front page, but it will lose the display setting of the app.
Hi there,
Thank you for your positive feedback! We're delighted to hear that the app meets your needs and is easy to use. We understand the challenge you're facing with embedding it on the front page without losing display settings.
To resolve this, we recommend reaching out to our support team directly. They can provide you with specific guidance tailored to your theme customization and ensure a seamless integration on your front page. We appreciate your understanding and look forward to assisting you further.
- Ivy
I used the app to setup daily deals. The interface was really easy to use and setup. Can be use also for liquidation
I am reluctantly using this because I haven't taken the time to try other apps. However, any app that does not answer support emails (especially after several attempts) will not get my business very long. Room for improvement in the app and things that could probably be fixed with a simple support response. Probably will never know...
Hello,
I'm so sorry to hear that you didn't hear from our support team. We are available to help you. We sent you a response on your initial query, but haven't heard back since then.
You can reach out to me directly for help at conner@galacticapps.com and I will be more than happy to help solve your problems!
Thank you!
- Conner