Overall rating Based on 34 reviews
PAMELA'S ART by PonsART - a Gift Shop and Marketplace
There is absolutely no customer support! I'm trying to use the Free/Trial Version and even after 4 attempts to reach customer support, I have heard nothing in return! Sad...
Updated after the trial but app remained locked in the free version. Apparently I need 100 characters to submit a review.
We are sorry for the confusion. I am going to send you a message now so that I can get things sorted out for you.
Well, I set up a sale but it never materialised on the day, so that wasn't a great start. Now I've just logged in to take a look around the app and I'm getting a message that my free allocation has run out - but I've only used the app once! Oh well...deleted.
I hope this finds you well.
We apologize about the first sale never populating. You had installed the app on the first day that we released a new version, and had some early technical issues.
It's unfortunate that this affected you and your business. For this reason I want to make it right for you. Myself.
Please check your email for my immediate action to this issue. We value you, and your business and we would love for you to let us make this right for you.
What seems to have happened is the automatic deals feature was enabled on the account. This creates a new set of "deals" for you every day, automatically.
The account had 10 "deals" run this month, which is past the limit of 3 deals on the free tier. (Don't worry! We are going to make it right for you though, check your email so we can help)
Good idea if executed right, but this app is so slow and doesn't work. Tried to create a couple of deals and none appeared in the app
Hello there, thank you much for letting us know about the issues you encountered. We have investigated the issues and released fixes for the speed as well as the deals not displaying for you.
Feel free to take another look at the app. If anything else comes up, reach out to us at email@example.com and we will be sure to resolve your problem.
Thank you and have a wonderful day!