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Amazing customer service and support! Easy to install and get up and running. Great features with frequent updates. Such an easy way to help support the non-profits that we love!
I would first like to thank Daily Karma for creating the Shop for Good app! We knew there had to be a quality Shopify app that would allow our business to begin our philanthropic journey and Shop for Good was it! In a matter of minutes, we were able to get the app loaded on our site and show support for the fight against systemic racism, white supremacy, and the historic oppression of the Black community. Only 4 days after implementing the app I was able to have a quick 15-minute phone call with their Chief Impact Officer to discuss how we can broaden our reach with actionable takeaways. As a company, we are excited to expand our philanthropic initiatives and continue to allow our customers to make a positive difference with us.
This is a wonderful app; easy to set up, aesthetically pleasing widget. so many wonderful charities to choose from and lots of options for giving, even on the free plan. The personalized support -- 1:1 zoom call -- was so generous and helpful! I'm very happy to have this app help me grow my business and give back:)
Do you support different languages?
Hi there! Yes we do! Our team will reach out to get more information and send next steps. Thank you!
I cry fowl play - We removed this App after a brief test and just recently were charged for a transaction that never went through? this needs to be investigated by Shopify it's a fraudulent charge ...
Please contact us at support@dailykarma.com so that we may investigate further & remedy this for you. We pride ourselves on top-notch customer service and are confident that we will resolve this quickly. Thank you!
-Update 4/8: Per our emails, we're sorry to hear that an order had gone through while you were testing our Shop for Good app. Since we weren’t notified that you had not intended for the order to go through, our system treated it as a regular donation that needed to be processed. We believe in full transparency and assure you that no foul play occurred. As a result of your request, a refund has been issued to your card.
We work very hard to make sure our brand partners are happy as customer service is our top priority - please let us know if there's anything else we can do to rectify this for you.
We were looking for a way to do a fundraising campaign for the Ukraine-Russian war. I was really excited to see Shop for Good. Then I read the fine print. After a 7-day free trial, the MINIMUM price for this application is $270 a MONTH. As a small business owner just looking to do something good that price point is completely unreasonable. Personally, I think a company that is making that kind of profit from other companies that want to use their brands to build social awareness, raise money for good causes, and use their platform for good and charge $270 a month is despicable. Shame on you. It's not Shop for Good. You should have called your company Shop for Greed.
Thank you for your feedback. In an effort to ensure that all partners have affordable options regardless of where they are in their giving, we do offer a starter plan that has no monthly subscription cost - I think you will find it robust and allows you to give back while also ensuring all commercial coventuring compliance standards are being met. This includes our most popular features like Round-Up and Add $1 as well as the ability to manage your % of sales campaigns.
Our other tiers of service involve personalization and enhanced features to support merchants as they grow in their giving. I welcome the opportunity to have a direct discussion with you about this and any other concerns you have.
Sincerely,
Patrica Dao
CEO
Absolutely love this app! This has helped me and my customers feel good about shopping on my website!
Fantastic app. It helped automate our donation process. Saved us so much time! We had to do everything manually before.