Data Export IO: Reports

Excellent Customer Service. Ability to modify and organize data that Shopify maintains (even stuff you can't see in analytics/reporting). These folks have been responsive to my needs and assisted in building my perfect report.

PayPal is a payment option on our site. I needed to itemize our sales based on 'location' and 'product' type. I struggled to find common ground between PayPal payout reports, Shopify payout reports and Shopify Analytics/Reporting.

The challenges were:
1. Shopify Finance Analytics reports include all purchases (we take PayPal too) while their Sales Analytics include only Shopify sales, omitting PayPal data.

2. Shopify payout time of day (5pm for us) does not line up with PayPal (midnight), not allowing orders from PayPal to be included in payouts data from Shopify after 5pm. If someone placed an order and paid with PayPal after 5pm on the day of a Shopify payout, that order would not be included in the payout. It was included in PayPal's payout reporting as well as the subsequent Shopify payout. Extra work to reconcile the two (three).

Shopify is unable to change our payout time of day to coincide with our time zone (Pacific). So, I was left to either track and subtract the latent PayPal orders between 5pm-12pm and use Shopify Finance Reporting, OR deduct PayPal orders from the Sales Reporting. I figured this out and could limp along with a bunch of extra time spent and opportunity for error.

Then I discovered this app. For 5 bucks a month, I need 4 reports. $1.25 per report is saving me a ton of time headache. Whoop! Love it.

The only negatives I find are related to time. It takes a while for a report to be created and delivered by email. It took a day or two for turn around from Data Export when they were assisting with report creation.

However, their assistance with report creation brought in components of the app that were only available otherwise at a higher per month charge. My rate stayed the same.

Great experience. Support of live chat is ecxellent. Rueben wiht whom I was on the chat was very helpful, I entertained an exceptional cusotemr service! Thanks a lot,
Gioventu eshop
email: stores.gioventu@gmail.com

Best the reporting APPS so far in my life.
AND Best experiences for Tech Supporting for all kinds.

You will never regret to buy this APP, HIGHLY Recommended.

I have 5 domains bought this app so far. How amazing experiences to work with CS supporting to field by field to amend the report I want, great Job, not only CS, I think the whole company did the great job.

Incredible app with superb customization support. We had a few reports that we needed to include certain metrics and the team at Data Export IO has been so responsive and helpful in our requirements. Thanks to the team. We highly recommend this app!

This app was really easy to use and pulled all the data that I needed for my store. I recommend it. And the customer support was super helpful and fast. They just did a one-time sync to my store to ensure that everything was working well - and it was magic. Keep up the good work!

Fantastic customer support and extremely powerful data export features. Would highly recommend if you need any sort of custom data export for orders or products. Five stars all the way!

Great app and excellent, fast support. Saves us a lot of time. I would recommend this app to anyone that needs to turn data into usable information.

Just the best Data upload app ever!

This guys are just professiona ones and very very helpful!

Than you guys!

So unbelievably helpful, the support alone is 5 ***** and the app does what I need it to do. Everything I need it to do the support team tailored the report for me - so impressed

The best product we have used for exports. Their support is amazing and they have helped us build custom reports for multiple stores!