Data Export IO: Reports

I am on the Shopify basic plan and to bump up to their SHopify plan, its $50. I was working on sales tax and I really needed more information that on my current plan, Shopify couldn't give me. The shopify team suggested trying Data Export Reports and it was such a game changer. What especially helped was having Antony from their team help me create a report that gave me the information I needed and he was able to explain things that confused me. Honestly, this level of immediate customer service was key for a small business owner doing sales tax on her own. Highly recommend!

We needed at more robust report tool for tax purposes than Shopify offered. As a cigar brand, we have to track cigars separately from the numerous other products we sell. Data Export has been exactly what we needed. While I can't honestly say how easy the reports are to create, because I merely contact their customer service and have them create the report template for me, I can say that their customer service is outstanding. It never takes them long to create the template, so I imagine if I took a few minutes to learn, it wouldn't be hard, but that's on me! I get what I need with the help I need when I need it. What more can I say?

After my 3rd time chatting this group with different sets of questions, I am amazed at how well they respond. Always, thorough, fast and effective. I dealt with Amal on this request and was amazing. I had to run to a meeting in the middle of the chat and when I came back 30 minutes later, we re-engaged like we were on the chat the entire time. One of my favorite apps. It has changed the way I look and use Shopify data.

After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.

Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!

Really useful app for us to get accurate Customer Journey data in reports. Support was really helpful and quick as well!

Muy buen servicio al cliente y muy costumizables los reportes, lo recomiendo para sus tiendas y para tener los informes mas relevantes.

This app fills in all of the gaps in Shopify reporting. Can't recommend enough and their support team is super responsive, fast and so helpful!

Impressed by Data Export Shopify app! Customer service is top-notch - quick and knowledgeable. Love the scheduled reports feature, major time-saver. Exporting to Google Sheets directly is seamless. Essential for streamlining Shopify data tasks with great support.

very useful and customer service helps you out very quickly! they gave me an example of the perfect report according to my orders customization. it works really well!