Data Export IO: Reports , 2.152 Rezensionen

Customer service is excellent. Big thanks to Sree for your patience!

I would appreciate more ability to customize reports without having to reach out to customer service each time.

El primer contacto con la aplicación ha sido positivo. El equipo de asistencia nos ha ayudado a generar el reporte justamente como necesitábamos. Esperemos seguir tan satisfechos como ahora con el servicio.

Always responsive to queries.

I felt the directions and user friendliness of the app itself wasn't as easy as it could be, but the customer service was superb and prompt. I appreciate the help!

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.

The app seems to do what is needed on a pretty small budget. There are some interface options that are a little confusing but gets the overall job done. I would say the app is worth it if you need a light weight app that is cheap to run reports on various parts of your business.

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed.

They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.

I have been using this app for 3 months and the software is great! We have over 30k skus and have no problem running the report. And one more thing. The customer service/ support are friendly & supportive!

It is slightly difficult to figure out the custom formulas yourself but the support was quick and efficient in helping me create them!