Data Export IO: Reports , 2.151 reseñas

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
16 de septiembre de 2018

John and his team are outstanding- their customer service is best in class. We are so impressed. They could not have been more helpful and did everything they could to help us with our many requests- they have a great attitude and solved all the problems that had a solution. If you have many apps and require reports for inventory support, Data Export is the ideal solution. HIGHLY RECOMMEND.

Eat FRESH HK
RAE de Hong Kong (China)
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 23 de enero de 2023

Now I understand why this app has 1793 reviews, 99% of which are 5-stars. I've been looking for a Shopify data analytics platform with customizable reports similar to Salesforce, which has an incredible reporting system, but they're obviously a CRM, not e-commerce biz support.

This. Is. It. And I'm SHOCKED this is as inexpensive as it is--I was paying several hundred dollars per month for a software solely for the purpose of their analytics (it was also an OMS), but Data Export is as customizable as it gets. There's DOZENS of off-the-shelf reports, all of which you can customize for as your own template.

Plus their customer service is incredible--I only signed up today, so naturally I had many questions about customization, and at 11:00pm pacific time on a Sunday, one of their reps, Jeff, immediately responded and went above and beyond for 45 minutes to help me customize several reports. Well done!

Travaloo
Estados Unidos
Alrededor de 2 meses usando la aplicación
2 de febrero de 2023

The tool is easy to use and the support acts very quickly when any problem occurs. It's also great, that it's possible to create a customized reports on demand :)

Jagodowy Stempel
Polonia
Alrededor de 2 meses usando la aplicación
9 de marzo de 2023

Amazing product but even better support. Fast turn around and have always been able to solve any issue I have. I can highly recommend.

Belgrove Distillery
Australia
Alrededor de 2 meses usando la aplicación
16 de agosto de 2017

The developers are not only top notch, but also worked in a very timely manner! I would definitely choose Data Export if you are trying to get more than your standard Shopify information out of their reporting system quickly and cleanly!

Overtone Haircare
Estados Unidos
Más de 4 años usando la aplicación
30 de julio de 2021

Most reasonable cost app on the marketplace, very flexible reporting software. Great functionality. Easy to sync with Google sheets, our companies most preferred export because of the easy sharing to the public or internal use.

PRL Motorsports
Estados Unidos
Alrededor de 2 meses usando la aplicación
10 de marzo de 2022

I had some issues getting up and running but customer service has been great with helping get everything going, very responsive and available. The reports are everything I needed.

Renoz
Canadá
Alrededor de 2 meses usando la aplicación
21 de marzo de 2018

Awesome app and great service. This app has saved me hours of manual work!

Ecocentric Mom
Estados Unidos
Más de 4 años usando la aplicación
24 de febrero de 2017

Really great support! They were able to set up custom reports across all of our Shopify stores right away and explained very clearly how to use the application. Highly recommend this application!

Shop Tbs
Estados Unidos
Más de 4 años usando la aplicación
Fecha de modificación: 31 de marzo de 2023

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

Hippie Pants
Reino Unido
Alrededor de 4 años usando la aplicación