Data Export IO: Reports

--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)

Great support!!! Any Problem i've had so far was solved within minutes. Thank you so much. Best regrads, Stefan

they are simply the best.
They will help you optimize the export till you satisfaction.
Very quick reply and friendly.
thank you

Amazing reports, literally everything you need to know - and even better support. THANKS SO MUCH to Sam and John for making my life so much easier!

Great application for pulling specific scheduled reports. Customer service is very responsive and helpful.

Alot to navigate but that shows it's power. Tech support is so fast and helpful. They helped me set up my first report exactly how I needed it!

This app is a super star app that can be used to generate a wide variety of reports. The support given by the staff is excellent when it comes to creating new reports. Thumbs Up!

Wow. Our lines of business expanded over the last month and Shopify's reports were not able to sort orders by tags (Why Shopify, why?) or able to capture sales that were fulfilled but NOT ordered in respective time periods for inventory tracking. In short, Shopify did not have what we needed so we added this app after it showed up as a recommendation from the app Order Tagger. I had challenges of setting up reports so I reached out for support but not expect to be contacted back quickly and have the reports I needed fixed directly. Many times companies direct you to their forum or FAQ section - which I did check first - instead of just helping out. So, not only is it a great app, they have a team that backs up their product and made 3 custom reports that solve what accounting and inventory management needed. Well done!

Great App!! So useful and versatile. Easy to use and the Chat is always helpful. Highly recommended!

I used the app to help gather some necessary data for tax returns. With the help of Reuben via a chat session, I had the info I needed in a couple of minutes. Very satisfied and would absolutely recommend.