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I have only been using Data Exporter IO for a few weeks now, but wish I had started years ago. What used to take 20 minutes of modifications to the Shopify export to turn it into a useful report now only takes a minute or two. The Customer Service is outstanding too. Helington there was super responsive and always had answers to my questions or modifications to my reports done within a few hours. I fully expected to be on my own building reports, which would have been fine too because Data Exporter IO is very intuitive and easy to use, but Helington reached out not long after I built my first report using the trial version, reviewed my report and what I sell using Shopify, and provided several suggestions and insights that were spot on. The whole experience made it a no-brainer to become a paid subscriber.
We have been using Data Exporter IO for 6+ years now. We couldn't operate without it. The customer service is also top shelf. I recommend this app.
Excellent support and customer service. The team is always available, responds quickly, and takes the time to understand every request in detail. They have helped us customize our reports to match our accounting needs and have always been willing to investigate and resolve any issue until everything worked correctly. Professional, patient, and reliable. Highly recommended!
I would like to share my sincere gratitude for the incredible support I received from the team.
Recently, while using the Data Export service, I encountered an issue where the sorting of my data suddenly became disorganized. This required me to manually rearrange everything each time, which was quite inconvenient and time-consuming.
I reached out via chat to ask if this could be fixed immediately, and the support team took action right away. After confirming the details, they applied the necessary fix instantly, which has significantly improved my workflow and overall business efficiency.
I am truly impressed by their responsiveness and professional service. Thank you for making my work so much easier!
Shoutout to Guru on the support team! I was trying to pull a complex Shopify order metafield into a custom report and kept running into deep database syntax errors. Guru stepped in and provided the exactly what I needed to map the data correctly. Phenomenal, highly technical support that saved me hours of frustration.
Love this app! Use it on a daily basis. So easy to use and the staff are always amazing and helpful. They have created various reports for me without any issues. Special shout out to Deepak for his fantastic service
Deepika was really helpful. Answered quickly and then fixed my issue in record time. highly recommend
amazing customer service and very advance reporting system! i have used this app in two different shopify stores
Customer service really is great. Even though certain features aren't available, I mentioned it and they are quick on trying their best to make the features available and possible. Which most apps don't do.
I recommend for sure
efficace et le support est très pro