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Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never happened. We made is very clear how important the app was to our business but they didn't care less.
In the end we used Easy Reports which is much quicker and intuitive and slightly less expensive.
this App report helps me a-lot for the sales reconciliation between countries. I add the info as I use it and the services fast as you can not believe. 5 gold stars
Great product, simple to use and GREAT instant support! We use this app every day to FTP our transactions for import in our ERP.
Great app and even better service. I have had to create a few complicated reports with this app and when I was unable to figure it out on my own, they developed the report for me and loaded into my account for future use. I highly recommend this app for any store owner that needs better insight than the traditional Shopify reports will provide.
Just had a very positive experience with customer support. Was able to help me thru filtering my report the way that I needed.
Great app and extraordinary know-how and support of the supporting team. I was able to implement an automized new order report that directly goes to my fulfillment partner's ftp, so that it all goes automized. Great help, Daniel. Thank you so much!
Amal was very helpful and thorough at assisting with custom reporting! Never a bad experience reaching out to the support chat
I used this app to help generate custom reports so that I can enter in the sales from my store in a timely manner. I was able to get the reports I needed within minutes! The people were great to work with! Highly recommend!
I used this app to create a sales report to match payouts. This company set it up and worked with me to fine tune it until it did exactly what I wanted. Thank you!
This app helps us with all our data reporting needs! The support is extremely responsive and resourceful.