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Customer support is super helpful. I didn't know how to create a certain function & the support created the report for me via chat.
Absolutely essential for us to transform our Shopify orders into order formats our internal fulfilment and financial systems use.
Amazing app and customer service. Really helped us with our order exports and has saved us hours of manually copying data. The team were very helpful with customisations I requested. Thank you so much!
So far the app has shown that it has similar reporting capabilities to Shopify Reports (but actually works - which Shopify reports hasn't done all month). There are lots of options to manipulate the data, and live chat support to assist you in creating a specific report. While I think it will take a while to fine tune to our needs, I think for most this app will serve them well.
We just downloaded this app looking for a specific report to be generated, and it did exactly what we needed. After contacting support (Reuben was extremely helpful and generated what we asked and showed us how) we quickly got results, as well as a quick way to run the report again. Thank you for a great app and great support.
Data Export work well and you can trust their very nice support if needed.
The app is easy to use and have strong possibilities at the same time.
I recommend.
I have 7 days left on my free trial and super impressed.
Made a few reports myself, and the team have reached out to me and asked if I need any help (as they saw the word 'test' on my report.
Really helpful team. Refreshing to have a company reach out to try and help without you having to jump through hoops to reach someone.
I also emailed them for some advice and 1st thing the next morning theyd not only answered my question, but produced the report for me!
I can't say enough about the excellent customer service with this app. It has been a life saver for my multi vendor store! When I need help, it is very timely. Excellent customer service. And quick reports.
I recently had the pleasure of working with Vinith and I must say that he provided me with excellent customer service. I was facing some difficulties to create a report and Vinith went above and beyond to help me find a solution. He was patient, knowledgeable, and was able to explain complex issues in a way that was easy for me to understand. Vinith was always responsive and took the time to answer all of my questions. I truly appreciate his efforts and would highly recommend him to anyone in need of assistance. Thank you, Vinith, for your excellent customer service!
Thumbs up for these guys. Always on time, always active in communication. As a manager, I love to work with people who can solve problems in an easy way.
Thank you very much!!