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I've been using this app for a couple of months and its terrific! Their IT support, getting set up, and then tweaking what I need quickly has been MAJOR! They understood what I needed and was able to get me set up very quickly. I would HIGHLY recommend this app!
Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.
I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.
The app is incredible and the customer service is even better. If there are ever any questions on formatting or options to better help show the important information you need, they go out of their way to help you!
've been using this Shopify app for a while now, and I have to say I'm thoroughly impressed. Not only does the app itself offer fantastic capabilities for easily pulling reports and gaining valuable insights, but the customer service is truly exceptional. The support team is incredibly fast, responsive, and consistently goes the extra mile to ensure everything runs smoothly. They've made my experience seamless and stress-free. Highly recommend this app for anyone looking to enhance their Shopify store's analytics with top-notch support!
Our client has been using this app on two stores and we can only recommend it. The support team is really helpful, always ready to give you a hand. The export possibilities are wide and after using it for two months, it seems reliable.
Dan was great walking me through the process of setting up reports & helping me set up what I was looking for!!!
Great app and outstanding support! If you have any questions about how to install or use the app, their team is always fast to respond and will help you until your issue is resolved. Definitely recommend!
Great support helped created som e cusotme metafields, very easy to use and report
I recently started using Data Export on Shopify, and I’m really impressed! The app is super customizable, letting me create reports that fit my business needs perfectly. It’s been a game changer for my operational efficiency.
What really stood out to me was their customer support. It’s fantastic! They were quick to respond to my questions, and I ended up chatting with them for hours. They patiently addressed every concern I had and made reports that met my specific requirements. Their dedication really sold me on the app.
If you’re looking to improve your reporting on Shopify, I highly recommend Data Export.