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Great app with outstanding customer support. I highly recommend! Always there when you need assistance.
Amal from the support chat helped me a lot during the 2 hours. And app works correctly now =)))))))))))
I cannot recommend this App strongly enough. It does exactly what I need it to do — and I expect what you need it to do. Very flexible, responsive, customizable. The feature to send reports on a schedule has helped keep a backstop against order problems. Having a view every day on sales, margins, everything — just a great was to make sense of what's going on in the shop! Great work.
I'm back nearly a year later to say that every single time I have connected to ask a question or get help, my issue has been solved diligently and promptly. It's remarkable how quick and friendly their customer support is! I just had an issue with export formatting and Amal sorted it in just a few minutes and then showed me how he did it in case I need to make this small adjustment with one of my reports in the future. Amazing.
Fantastic for generating my monthly reports - had this recommended and only ever needed to use DataExport. Any custom reporting or issues are sorted out immediately allowing me to continue operating my store.
This app is amazing. Let's me build custom reports, on the fly, better than what is available through Shopify alone.
And if there's a report I can't build, the staff they have are incredibly helpful and quick to build exactly what I need. Their chat is quick and efficient.
If you use Shopify, use this app.
I just recently started using it and I love it. But more than that I loved the support and all the help I received today going over a tax report Jeff was so helpful and very knowledgeable
This App needs a 5 star review based on its customer support alone. Its honestly incredible. Any stupid question by myself is replied to promptly and then they will patiently stay on the chat with me until I'm able to build the report or gather I data I need. Excellent.
This reason this is the best export app on Shopify is the support. I am new to all this but the support from the team to get me started has been best in class. If I could give them 6 stars, I would. Kudos to their team.
I am on the Shopify basic plan and to bump up to their SHopify plan, its $50. I was working on sales tax and I really needed more information that on my current plan, Shopify couldn't give me. The shopify team suggested trying Data Export Reports and it was such a game changer. What especially helped was having Antony from their team help me create a report that gave me the information I needed and he was able to explain things that confused me. Honestly, this level of immediate customer service was key for a small business owner doing sales tax on her own. Highly recommend!
After my 3rd time chatting this group with different sets of questions, I am amazed at how well they respond. Always, thorough, fast and effective. I dealt with Amal on this request and was amazing. I had to run to a meeting in the middle of the chat and when I came back 30 minutes later, we re-engaged like we were on the chat the entire time. One of my favorite apps. It has changed the way I look and use Shopify data.