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Chat support are very helpful & fast in assisting what we requested. Also helpful in assisting us to custom our report following our needs.
Have been using this app for years and is very simple and super helpful! Thanks to Shawn for helping me recently to get things setup.
Just recently purchased the data export app. Very robust and should be able to provide any type of reporting we need. The chat session with Dominic was very helpful. He built a report for us to our specs within a few minutes for future use and then provided youtube videos to help us further. Would highly recommend.
Ron R.
We've been using Data Export for a couple months now, and the customer service has been excellent! They helped customize a very specific report that our distributors were requesting. Everything is working as it should, and we're very pleased with how it's performing.
Really usefull APP with many options to combine reports and that give you the chance to send them over via email. Very nice APP to save time to dedicate to your eCommerce!
Such good customer support. Have reached out to them several times to provide additional columns in the reports to suit our needs. When we couldn't add 'fulfilment location' to unfulfilled order reports, they suggested we add order tags (which we now do via the 'order tagger' app, so each order is automatically tagged with the location due to fulfil the order) - which has made things so much easier. HIGHLY RECOMMEND
John from Customer Service was very helpful in assisting me in creating a custom report. I'm not a techie and therefore it was even more important to have someone who can speak to the average customer and also translate it to the programming side,
This app is perfect for building complex reports and customer service is excellent. Would highly recommend!
This app is great for what we need. If we ever need to make changes we can always live chat support for help.
We needed a Sales by State report, which our regular analytics can't do. Vincent from Data Export's support team was able to help us get that set up quickly and painlessly!